How to Handle Behavioral Interview Questions

Behavioral interview questions are common once the hiring manager has determined you have the basic skills and experience to do the job. The reason is that they want to gain confidence that you would be a good fit for that team and that organizations’ culture. That boils down to how you are likely to handle problems and conflict and how you tend to communicate. The STAR method is effective when answering behavioral interview questions, aka called competency-based interview questions. Your answers will provide insight into how you’d behave or react in a specific situation. Applying the STAR technique during a behavioral interview gives employers more context about the:

Situation: What situation or challenge did you face?

Task: What task were you involved in? What were your responsibilities and goals?

Action: What actions did you specifically take to achieve the task? How did you contribute to your team’s efforts?

Result: What was the outcome of your actions? How did it benefit your company? Can it be quantified?

Other benefits of using the STAR framework to answer each behavioral question:

Frank Manfre



Develop a Career Strategic Plan to identify and land the job or launch the business you have always wanted. Enjoy a career with a high “psychic salary”.

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Frank Manfre

Business & career coach w/ 35 years experience in leadership roles in for profit and nonprofit organizations focused on developing leaders & org health