Bryant Peng
Published in

Bryant Peng


Accelerating legal discovery with AI

What’s ediscovery?

Before a trial, both sides are required to exchange information. This process is called discovery, and involves turning over documents related to the case. When the documents are digital, it’s called ediscovery.


I was part of a team comprised of the CEO (our de facto product manager), one other designer, a release manager, and about ten engineers. As 1 of 2 designers, I worked on everything from product features to conference flyers.



A new set of priorities.

I’d never designed for enterprise before, and it had its own unique challenges. The relationship with users is fundamentally different: people who use Everlaw really use it, up to 8 hours a day.

A limited toolkit.

Design is problem-solving within constraints, and the legal industry is not without. We couldn’t observe the product in the wild because Everlaw handles sensitive information. Analytics were limited for privacy, and rarely used in decision-making. Feature impact was measured through customer feedback, not metrics. I had to be resourceful with a limited toolkit.

A lack of processes.

Many of the processes I was used to didn’t exist, so I created them. In addition to formalizing processes within the design team (guidelines for designing features, updating the icon library, etc.), I collaborated with customer-facing teams to implement user research methods.



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