Top Most Popular Business Communication Tools Everyone Knows

Irene Rufferty
BSG SMS
Published in
6 min readJun 2, 2017

It goes without saying that people in business use numerous communication tools to always stay connected even on a go and improve their business processes. Alongside corporate work benches like Fleep, Workfront or Slack, which seems to be at the peak of its popularity, there also exist old good tools which are easier though a bit out of fashion nowadays. Why not to once again consider their advantages for business communication and development?

So, if you have already learned how to use it and know what the professional corporate communication is, then you need to know what standard communication tools shouldn’t be expelled from your daily schedule, because they will also help you make life easier and spend time in the Internet both with joy and profit.

E-mails

Surely, every Internet user has his own email-box. E-mail was nearly the primary basic communication tool, since the Internet was first introduced for work on the personal computers.

It is still the first step to successful work on the Internet. No one can avoid using email. Thanks to modern email boxes, you can send and receive messages, exchange any information, pictures, videos and audio files. The basic convenience is also in the fact that this is a great way to transfer and store information, and for a long time periods too, due to the cloud technologies.

You do not need to take a USB flash drive everywhere to get the files you need. It is enough just to say your e-mail address, and receive there what you need asap. Emailing is suitable for both personal and corporate communication between people of various social statutes.

This also can be called a kind of virtual communication: if there are no social networks at your disposal, or you do not have any accounts, you can exchange private messages and photos through your mail with no boundaries.

SMS

SMS is probably the best tool for communication in any situation: from personal data exchange to marketing campaigns. If you do not yet know that SMS messaging can be used for boosting sales and many other useful things.

So, mobile marketing, which is often represented by SMS, is a fairly cheap, but powerful advertising tool. It is used to promote a variety of goods and services, and the advantages of this method are undeniable. No wonder, massive SMS allows you covering a huge audience and delivering the key message to them with the maximum use for your business. Within a very short period, SMS brings a desired feedback, which manifests the communication triumph. Being a multiple purpose tool, SMS can deliver any notification about discounts or new products/services to each subscriber using a mobile phone. So, you communicate while being on a go with anyone you like.

Instagram

If we want to share incredible photos and videos, we use special websites, where we put all this together. However, there is a special social network for that, which is the most popular one. As a rule, the users spread the beautiful places where they are at the moment, put selfies or welfies from the meetings, distribute corporate news and share the emotions with the partners, coworkers, and friends, etc. via Instagram.

Celebrities, who were lucky enough to be photographed; tasty food and stylish clothes — all that can also be a part of corporate communication. Communication on such sites may be not enough, but you can comment on the pictures or repost them, leave the useful links and any other information you think’s’ important to the users, which is also much of fun in terms of corporate interaction.

Chat

Chats are integrated into social media or other instant messengers like Viber, WhatsApp, etc. or may be treated as independent communication areas. All kinds of chats are nowadays extremely topical. Every second there are online meetings via chats. The truth is that chat is a means of exchanging messages over a computer network in a real time regime.

Fast, convenient, efficient. Love communications at night with the partners from a different time zone? With your favorite chat it’s easier. Chat is characterized not only by the speed of the message transfer, but also by the fact that several people can communicate in it at once. This kind of communication is especially good in emergency cases, when there’s no other ways at hand for an agile scrum.

In addition, chatting is also possible via various forums. You can create your own corporate forum and exchange the information with the colleagues or partners. Though they are not as popular as SMS or emails, there are many featured sites with a certain theme: cars, handicrafts, music, business, etc. so, it’s possible to chat to the point depending on the area of interest.

Chats are integrated into social media or other instant messengers like Viber, WhatsApp, etc. or may be treated as independent communication areas. All kinds of chats are nowadays extremely topical. Every second there are online meetings via chats. The truth is that chat is a means of exchanging messages over a computer network in a real time regime.

Fast, convenient, efficient. Love communications at night with the partners from a different time zone? With your favorite chat it’s easier. Chat is characterized not only by the speed of the message transfer, but also by the fact that several people can communicate in it at once. This kind of communication is especially good in emergency cases, when there’s no other ways at hand for an agile scrum.

In addition, chatting is also possible via various forums. You can create your own corporate forum and exchange the information with the colleagues or partners. Though they are not as popular as SMS or emails, there are many featured sites with a certain theme: cars, handicrafts, music, business, etc. so, it’s possible to chat to the point depending on the area of interest.

You can comment on, dwell on and discuss what’s been written, or just communicate. Such online meetings often turn into live communication, because if people have the same interests and tastes within one company, why not discuss that on a forum?

Internet messengers

And, of course, the Internet messengers, such as ICQ, Google Talk, Skype, etc. are still in vogue among the corporate users. The difference between these means of communication from e-mail or SMS is that the exchange of messages takes place in real time. In addition, some messengers may transfer not only the text, but also voice messages or allow video communication. And this means that every minute you communicate with a friend, co-workers or partners from different countries, you save a lot of money. You can also use the platforms that allow sending SMS via Viber, even for massive SMS messaging campaigns.

Among the variety of communication means there is a variety of sites, where you can get answers to your questions, share the files, interact with people effectively, get feedback from the customers and even boost the sales in the meantime, etc. The most popular of them have a large setting and option base and will definitely help in providing the top-notch communication absolutely for nothing.

So, for effective corporate communication, it is sometimes really enough of mail and chat, and SMS messaging to achieve your ultimate business goals.

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