New membership policy guide
Dear Dove Wallet customers,
As announced earlier, KYC solution is now in place for Dove Wallet and new policy requires Korean customers to update their membership verification to level 3 for any withdrawal from your Dove Wallet account.
Please keep that in mind that the new KYC policy will be strictly enforced, and withdrawal from the account will be prohibited without proper membership verification. However, to avoid any inconvenience and minimize service disruption to Korean customers with a new KYC policy, two weeks of the grace period will be provided before the new membership verification policy goes into effect Mar 20, 2020.