What Is Retrieval Augmented Generation?

DataStax
Building Real-World, Real-Time AI
11 min readSep 29, 2023

By Phil Miesle

Image generated by DALL-E 2

In the dynamic landscape of artificial intelligence, retrieval augmented generation (RAG) has emerged as a game-changer, revolutionizing the way we generate and interact with text. RAG seamlessly marries the power of information retrieval with natural language generation using tools like large language models (LLMs), offering a transformative approach to content creation.

Origins and evolution

In their pivotal 2020 paper, Facebook researchers tackled the limitations of large pre-trained language models. They introduced RAG, a method that combines two types of memory: one that’s like the model’s prior knowledge and another that’s like a search engine, making it smarter in accessing and using information. RAG impressed by outperforming other models in tasks that required a lot of knowledge, like question-answering, and by generating more accurate and varied text. This breakthrough has been embraced and extended by researchers and practitioners and is a powerful tool in building generative AI applications.

In this post, we delve into the world of RAG. After reading it, you’ll have a better understanding of RAG, its evolutionary journey, and its diverse real-world applications. Our aim is to elucidate how RAG empowers AI systems, enhancing both natural language comprehension and generation capabilities, ultimately enabling them to craft contextually relevant and informative content.

Whether you’re a seasoned AI expert or a newcomer to the field, this guide will equip you with the knowledge needed to harness the capabilities of RAG and stay at the forefront of AI innovation.

An introduction to RAG

RAG has been making waves in the realm of Natural Language Processing (NLP). At its core, RAG is a hybrid framework that integrates retrieval models and generative models to produce text that is not only contextually accurate but also information-rich.

Here’s a quick explanation of RAG from DataStax’s Charna Parkey

The significance of RAG in NLP can’t be overstated. Traditional language models, especially early ones, could generate text based on the data they were trained on but often lacked the ability to source additional, specific information during the generation process. RAG fills this gap effectively, creating a bridge between the wide-ranging capabilities of retrieval models and the text-generating prowess of generative models, such as LLMs. By doing so, RAG pushes the boundaries of what is possible in NLP, making it an indispensable tool for tasks like question-answering, summarization, and much more.

Synergy of retrieval and generative models

Though we’ll delve into more technical details below, it’s worth noting how RAG marries retrieval and generative models. In a nutshell, the retrieval model acts as a specialized “librarian,” pulling in relevant information from a database or a corpus of documents. This information is then fed to the generative model, which acts as a “writer,” crafting coherent and informative text based on the retrieved data. The two work in tandem to provide answers that are not only accurate but also contextually rich. For a deeper understanding of generative models like LLMs, you may want to explore this guide on LLMs.

Key components and benefits

The RAG framework has two main components: the retrieval model and the generative model. These components can be variously configured and fine-tuned, depending on the application. Together, they make the RAG model an incredibly flexible and powerful tool.

As for the benefits, RAG is exceptionally versatile. It’s used in various applications like real-time news summarization, automated customer service, and even in complex research tasks that require understanding and integrating information from multiple sources. Moreover, its adaptability allows it to be incorporated into different types of systems, making it an invaluable asset in modern NLP tasks.

In summary, Retrieval Augmented Generation is revolutionizing NLP by leveraging the strengths of both retrieval and generative models. Whether you’re in the academic, industrial, or entrepreneurial space, understanding RAG is crucial for anyone looking to harness the full power of NLP.

Key components of RAG

Understanding the inner workings of RAG requires a deep dive into its two foundational elements: retrieval models and generative models. These two components are the cornerstones of RAG’s remarkable capability to source, synthesize, and generate information-rich text. Let’s unpack what each of these models brings to the table and what synergies they bring in a RAG framework.

Retrieval models

Retrieval models act as the information gatekeepers in the RAG architecture. Their primary function is to search through a large corpus of data to find relevant pieces of information that can be used for text generation. Think of them as specialized librarians who know exactly which “books” to pull off the “shelves” when you ask a question. These models use algorithms to rank and select the most pertinent data, offering a way to introduce external knowledge into the text generation process. By doing so, retrieval models set the stage for more informed, context-rich language generation, elevating the capabilities of traditional language models.

Retrieval models can be implemented through a number of mechanisms. One of the most common techniques is through the use of vector embeddings and vector search, but also commonly used are document indexing databases that employ technologies like BM25 (Best Match 25) and TF-IDF (Term Frequency — Inverse Document Frequency).

Generative models

Once the retrieval model has sourced the appropriate information, generative models come into play. These models act as creative writers, synthesizing the retrieved information into coherent and contextually relevant text. Usually built upon LLMs, generative models have the capability to create text that is grammatically correct, semantically meaningful, and aligned with the initial query or prompt. They take the raw data selected by the retrieval models and give it a narrative structure, making the information easily digestible and actionable. In the RAG framework, generative models serve as the final piece of the puzzle, providing the textual output we interact with.

Why use RAG?

In the ever-evolving field of NLP, the quest for more intelligent, context-aware systems is ongoing. This is where RAG comes into the picture, addressing some of the limitations of traditional generative models. So, what drives the increasing adoption of RAG?

Firstly, RAG provides a solution for generating text that isn’t just fluent but also factually accurate and information-rich. By combining retrieval models with generative models, RAG ensures that the text it produces is both well-informed and well-written. Retrieval models bring the “what” — the factual content — while generative models contribute the “how” — the art of composing these facts into coherent and meaningful language.

Secondly, the dual nature of RAG offers an inherent advantage in tasks requiring external knowledge or contextual understanding. For instance, in question-answering systems, traditional generative models might struggle to offer precise answers. In contrast, RAG can pull in real-time information through its retrieval component, making its responses more accurate and detailed.

Lastly, scenarios demanding multi-step reasoning or synthesis of information from various sources are where RAG truly shines. Think of legal research, scientific literature reviews, or even complex customer service queries. RAG’s capability to search, select, and synthesize information makes it unparalleled in handling such intricate tasks.

In summary, RAG’s hybrid architecture delivers superior text generation capabilities, making it an ideal choice for applications requiring depth, context, and factual accuracy.

Exploring the technical implementation of RAG with LLMs

If the concept of RAG has piqued your interest, diving into its technical implementation will offer invaluable insights. With LLMs as the backbone, RAG employs intricate processes, from data sourcing to the final output. Let’s peel back the layers to uncover the mechanics of RAG and understand how it leverages LLMs to execute its powerful retrieval and generation capabilities.

Source data

The starting point of any RAG system is its source data, often consisting of a vast corpus of text documents, websites, or databases. This data serves as the knowledge reservoir that the retrieval model scans through to find relevant information. It’s crucial to have diverse, accurate, and high-quality source data for optimal functioning. It is also important to manage and reduce redundancy in the source data — for example, software documentation between version 1 and version 1.1 will be almost entirely identical to each other.

Data chunking

Before the retrieval model can search through the data, it’s typically divided into manageable “chunks” or segments. This chunking process ensures that the system can efficiently scan through the data and enables quick retrieval of relevant content. Effective chunking strategies can drastically improve the model’s speed and accuracy: a document may be its own chunk, but it could also be split up into chapters/sections, paragraphs, sentences, or even just “chunks of words.” Remember: the goal is to be able to feed the generative model with information that will enhance its generation.

Text-to-vector conversion (Embeddings)

The next step involves converting the textual data into a format that the model can readily use. When using a vector database, this means transforming the text into mathematical vectors via a process known as “embedding.” These are almost always generated using complex software models that have been built with machine learning techniques. These vectors encapsulate the semantics and context of the text, making it easier for the retrieval model to identify relevant data points. Many embedding models can be fine-tuned to create good semantic matching; general-purpose embedding models such as GPT and LLaMA may not perform as well against scientific information as a model like SciBERT, for example.

Links between source data and embeddings

The link between the source data and embeddings is the linchpin of the RAG architecture. A well-orchestrated match between them ensures that the retrieval model fetches the most relevant information, which in turn informs the generative model to produce meaningful and accurate text. In essence, this link facilitates the seamless integration between the retrieval and generative components, making the RAG model a unified system.

If you need a place to keep text documents to use in RAG solutions, you need a vector database! Vector Search on DataStax Astra DB is now available. Learn more here!

Examples and applications of RAG

RAG has a diverse array of applications, spanning multiple domains that require sophisticated NLP capabilities. Its unique approach of combining retrieval and generative components not only sets it apart from traditional models but also provides a comprehensive solution to a myriad of NLP tasks. Here are some compelling examples and applications that exhibit the versatility of RAG.

Text summarization

As highlighted earlier, one of the standout applications of RAG is text summarization. Imagine an AI-driven news aggregation platform that not only fetches the latest news but also summarizes complex articles into digestible snippets. By leveraging RAG, the platform can generate concise, coherent, and contextually relevant summaries, providing a rich user experience.

Question-answering systems

RAG shows remarkable prowess in question-answering systems. Traditionally, QA models could falter when the query requires a deep understanding of multiple documents or datasets. However, RAG can scan through an extensive corpus to retrieve the most relevant information and craft detailed, accurate answers. This makes it an indispensable tool in building intelligent chatbots for customer service applications.

Content generation

In the realm of content generation, RAG offers unprecedented flexibility. Whether it’s auto-generating emails, crafting social media posts, or even writing code, RAG’s dual approach of retrieval and generation ensures that the output is not just grammatically correct but also rich in context and relevance.

Addressing NLP challenges

The architecture of RAG makes it exceptionally equipped to handle a wide range of NLP challenges, from sentiment analysis to machine translation. Its capacity to understand context, analyze large datasets, and generate meaningful output makes it a cornerstone technology for any application that relies on language understanding.

To get started on building applications with these capabilities, check out this chatbot quickstart guide, which showcases how to utilize RAG and other advanced techniques.

These examples merely scratch the surface; the applications of RAG are limited only by our imagination and the challenges that the realm of NLP continues to present.

Potential challenges and limitations of RAG

While RAG offers a myriad of advantages, it is not without its share of challenges and limitations. One of the most evident drawbacks is the model complexity. Given that RAG combines both retrieval and generative components, the overall architecture becomes more intricate, requiring more computational power and making debugging more complex.

Another difficulty is in data preparation: making available clean, non-redundant text and then developing and testing an approach to chunk that text into pieces that will be useful to the generative model is not a simple activity. After all of that work, you then have to find an embedding model that performs well across a potentially large and diverse amount of information!

Engaging an LLM often requires prompt engineering — while RAG is able to better inform the generative model with high-quality retrieved information, that information often needs to be correctly framed for the LLM to generate high-quality responses.

Lastly, there’s the performance trade-off. The dual nature of RAG — retrieving and then generating text — can increase latency in real-time applications. Decisions must be made about how to balance the depth of retrieval against the speed of response, especially in time-sensitive situations.

Best practices for RAG implementation

When venturing into the realm of RAG, practitioners must navigate a complex landscape to ensure effective implementation. Below, we outline some pivotal best practices that serve as a guide to optimize the capabilities of LLMs via RAG.

Data preparation

The cornerstone of a successful RAG implementation is the quality of your data. It is imperative to invest time and effort into data cleaning and preprocessing to enable optimal model performance. This entails text normalization, which involves standardizing text formats, and entity recognition and resolution, which helps the model identify and contextualize key elements in the text. Also, eliminating irrelevant or sensitive information such as personally identifiable information (PII) is crucial to align with privacy standards.

Regular updates

RAG thrives on real-time or frequently updated information. Establish a robust data pipeline that allows for periodic updates to your data source. The frequency of these updates could range from daily to quarterly, depending on your specific use case. Automated workflows to handle this process are highly recommended. Frameworks such as the open-source Langstream can combine streaming with embedding models, making this task easier.

Output evaluation

Measuring the model’s performance is a two-pronged approach. On one end, manual evaluation offers qualitative insights into the model’s capabilities. This could involve a panel of domain experts scrutinizing a sample set of model outputs. On the other end, automated evaluation metrics such as BLEU, ROUGE, or METEOR can provide a quantitative assessment. User feedback, if applicable, is another powerful tool for performance assessment.

Continuous improvement

The world of AI is ever-evolving, and continuous improvement is not just an ideal but a necessity. This could mean anything from updating the training data, revising model parameters, or even tweaking the architectural setup based on the latest research and performance metrics.

End-to-end integration

For a smooth operational experience, integrating your RAG workflows into your existing MLOps protocols is essential. This includes following best practices in continuous integration and continuous deployment (CI/CD), implementing robust monitoring systems, and conducting regular model audits.

By adhering to these best practices, you not only optimize the performance of your RAG model but also align it well with broader machine learning and data management ecosystems. This holistic approach ensures that you extract the maximum utility from your RAG implementations.

Embracing RAG with DataStax

RAG is a pivotal innovation in NLP, integrating the capabilities of retrieval models and generative models to produce coherent, context-rich text.

RAG merges retrieval models, which (as we described it above) act as “librarians” scanning large databases for pertinent information, with generative models, which function as “writers,” synthesizing this information into text more relevant to the task. It is versatile and applicable in diverse areas such as real-time news summarization, automated customer service, and complex research tasks.

RAG requires retrieval models such as vector search across embeddings, combined with a generative model typically built upon LLMs which is able to synthesize the retrieved information into a useful response.

Even though it is more complicated than using an LLM on its own, RAG has been proven to improve the accuracy and quality of AI-backed applications. Check out this webinar replay; it discusses, in part, how companies like Shopify and Instacart have incorporated RAG in their products.

Solutions such as LangChain’s Cassandra vector store, the aforementioned Langstream, and DataStax AstraDB can reduce the development and operational burden of applications that incorporate vector search.

Astra DB Vector is the only vector database for building production-level AI applications on real-time data, seamlessly incorporating a NoSQL database with streaming capabilities. If you’d like to get started with the most scalable vector database, you can register now and get going in minutes!

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DataStax
Building Real-World, Real-Time AI

DataStax provides the real-time vector data tools that generative AI apps need, with seamless integration with developers' stacks of choice.