What’s the most difficult thing to change in your organisation?

What’s the most difficult thing to change in your organisation?

I have been asking this question for almost 10 years when I coach or train people in Business Agility, Change Management, and Leadership.

Invariably, the range of answers include:

❌ The company culture
❌ Management
❌ Other people / department
❌ Some process
❌ Some tool

These are all potentially valid answers, but they are not the right answer.

Few people identify that the MOST DIFFICULT thing to change is:

✅ Myself (yes, you!)

Why is this? The simplest answer is that we know we are trying to do the right thing and have the best intentions in mind. It is often other people that just don’t seem to get what needs to be done.

Other versions of this include deeply-rooted beliefs I often hear such as:

• “I am successful / clever”
• “I am a very senior / experienced professional”
• “I don’t need to change / I know what I am doing”
• “The problems are somewhere else”