Business Analysis Tools and Techniques Everyone Should Know

The title doesn’t matter

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Tools and techniques are a fundamental component of any profession, business analysis included:

Business analyst as a model (image by author)

Business analysts use an arsenal of techniques to conduct the core activities of business analysis such as:

• Collect information through conversations and interviews
• Shadow business experts
• Search for information, investigate
• Facilitate meetings and workshops
• Learn about business and create business models
• Analyze processes
• Analyze scenarios, data and reports
• Capture assumptions, constraints and requirements
• Create screen storyboards and wireframes
• Explain technical details to business
• Explain business process & requirements to IT
• Review solution design
• Review test scenarios and test cases