Effective BA Practice Day 7: Business Analysis Outcomes

What to expect from business analysis activities?

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When organizations are new to the idea of using business analysts (internal or external), their first question often is: what would I get from a business analyst? What do they actually produce?

After all the words about eliciting information, understanding business problems, breaking down complexity, we, humans, want some concrete answers.

Business managers in charge of funding want to know what they will get for the money spent on employing someone to “do business analysis”.

Here are a few tangible things you should get.

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Requirements captured in a variety of formats.

This could be business requirements documents, user story maps and backlogs, use case specifications.

Diagrams and models.

Context models, process flows, conceptual data models, decision trees, journey maps, or state charts.

Wireframes, mock-ups, prototypes.