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RACI Matrix: Business Analysis Perspective
Business analysis playbook #2
It doesn’t always make sense to separate project management from business analysis tools. A stakeholder register is one example, and a RACI matrix is another one.
It doesn’t matter who creates it — both roles need to refer to these artifacts, and both will likely contribute and help maintain it.
RACI matrix stands for Responsible |Accountable | Consulted | Informed.
It concerns itself with the level of stakeholder responsibility for each project deliverable and is one of the first and most frequently used tools for project governance.
The accountability for building and maintaining a RACI matrix falls squarely on the project manager (or equivalent). However, a business analyst (BA) will have a particular interest in the section related to requirements analysis and approvals.
And the law of the jungle still applies: whoever needs it most (or first), will be the one doing it (or starting it).
So let’s not break the spears over who should create it. Each project needs one, and for a BA, this is a key stakeholder management tool.
Here is how a RACI matrix is built and used.
