Top stories published by Business Change and Business Process in 2011

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Top Stories published by Business Change and Business Process in 2011

2011

Jeff Yablon in Business Change and Business Process

Dec 23, 2011

I’m Louis CK. I Have a Million Dollar PayPal Account

Louis CK, as I’ve already told you, is a marketing genius. Now, just as the crazy-successful comedian is making a name for himself in media distribution and becoming more and more wealthy, Louis CK is also showing just how well he…

Jeff Yablon in Business Change and Business Process

Aug 22, 2011

Perception, Reality, and Service Level Agreements (SLAs)

Comedy comes from pain. Art, too. Sure, some people are so creative that amazing stuff just pours out of them, but just as creativity springs from need, pain is the largest precursor to artistic expression.

Jeff Yablon in Business Change and Business Process

Dec 12, 2011

Louis C.K. : Smarter Than Huge Media Company Executives

And I thought Elvis Costello was smart.

Actually, Costello is a marketing genius, but Louis CK may be even smarter. The everything-I-say-is-dirty comedian started selling his latest concert film a couple of…

Jeff Yablon in Business Change and Business Process

Sep 29, 2011

Android Screen Capture Redux: Why It Can Be Done, But Hasn’t

I’m throwing down the gauntlet: if you’re an Android Developer, I challenge you to build a screen-capture App that will work on Android SmartPhones that aren’t rooted. Build it, and I’ll buy it from you.

Jeff Yablon in Business Change and Business Process

Oct 20, 2011

New York City Marshal Linda Swift and Legalized Extortion

Ever had your car towed away unexpectedly? How about being removed from your car by someone implying themselves to be a law enforcement official? I’d like to introduce you to the New York City Marshal program, and particularly to…

Jeff Yablon in Business Change and Business Process

Nov 30, 2011

“STEAL THIS ALBUM” (Elvis Costello)

Artists make money by selling their art. Or maybe they make money by performing it. Or selling merchandise. Elvis Costello says his art costs too much, and you shouldn’t pay for it.

Jeff Yablon in Business Change and Business Process

Nov 18, 2011

You Know That Hot Teacher? Now She’s Running a Porn Website

Jeff Yablon in Business Change and Business Process

May 4, 2011

Hubspot Strikes Harder. And Their SEO Grabs Your Long Tail

Yesterday my phone rang. it was an attorney, looking to pick my brains and exchange ideas about Hubspot.

The first part of that statement isn’t the part that matters, except that attorneys do tend to be…

Jeff Yablon in Business Change and Business Process

Mar 28, 2011

QR and Bar Codes, Scanners, and Supermarket Customer Service

I spend a lot of time thinking about customer service. If you read these words regularly, you know that customer service is so important an idea around here that we’ve gone so far as to erect The Answer Guy’s Customer Service…

Jeff Yablon in Business Change and Business Process

Jul 25, 2011

Music, Clouds, Spots, and Messed-Up Computers

Last week, the most anticipated launch of a cloud music service finally happened here in the USA. Spotify, available for years in much of the rest of the world, finally got their licensing and server acts together and turned on their “listen to…

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2012

These were the top 10 stories published by Business Change and Business Process in 2011. You can also dive into monthly archives for 2011 by using the calendar at the top of this page.

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Business Change and Business Process

Talking About Business Change is Easy. MAKING Business Change is Not.

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