Top stories published by Business Change and Business Process in October of 2013

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Top Stories published by Business Change and Business Process in October of 2013

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2013

October

Jeff Yablon in Business Change and Business Process

Oct 24, 2013

Comment Engagement: A Good Indicator of Trust and Influency?

Who do you trust? Have you given any thought to why? I’ll bet it has something to do with engagement. Now, think about this:

Jeff Yablon in Business Change and Business Process

Oct 15, 2013

The Presidential Cupcake (with Content Marketing Influency)

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Presidential Cupcakes, Influency, and Content Marketing

Jeff Yablon in Business Change and Business Process

Oct 18, 2013

Customer Service, and a Near-Life Experience at Verizon Wireless

While we don’t list it with design, development, optimization, content, and media, customer service is an integral part of Influency. If your customers, clients, and prospects don’t trust you — or even worse, mistrust…

Jeff Yablon in Business Change and Business Process

Oct 30, 2013

McDonald’s Nancy Salgado: Business Influency and Food Stamps

There’s a not-small part of me that dreams about getting off the business change and business Influency treadmill and become an activist of some sort. And while most of what I write here is targeted at and written about…

Jeff Yablon in Business Change and Business Process

Oct 17, 2013

Links, Influency, And Content From The US Supreme Court

It might seem silly to think of The US Supreme Court as being in the Content Marketing business. And I sure do hope that Supreme Court Justices don’t ever really ask themselves questions about this stuff. But recently The New York…