Top Stories published by Business Change and Business Process in September of 2014

Q: Customer Service is a Sales Tool? A: 360-Degree Marketing

I’m a big proponent of customer service; I believe customer service to be the single most important way a business can distinguish itself from the gazillion-or-so other businesses doing almost if not exactly the same thing…

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Business Change and Business Process
Talking About Business Change is Easy. MAKING Business Change is Not.
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