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Lanesborough Hotel London

Business Change and Business Process
Business Change and Business Process
Talking About Business Change is Easy. MAKING Business Change is Not.
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Jeff Yablon in Business Change and Business Process
Oct 24, 2012

Apple Finally Does Customer Service Right! Sort Of.

I have a very simple message today. This post has no shiny picture to lure people, and isn’t being nearly so aggressively Search Engine Optimized as much of what I write. It’s just . . . a story.

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Go to the profile of Jeff Yablon
Jeff Yablon in Business Change and Business Process
Jul 2, 2012

Zuma London: Bad Customer Service. The Lanesborough: Aces

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