Who is Smart Enough to Run Your Business Change?

Jeff Yablon
Business Change and Business Process
1 min readJan 18, 2010

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Who Runs Your Business?[/caption]

I’ve made no secret about how smart I believe Dilbert creator Scott Adams to be. Today, he’s . . . confusing me. And that’s a good thing.

It takes very little time for most business operators to figure out that nothing stands still, and the greatest skill you can acquire is learning how to understand business change and when it’s times to implement it. So you learn and you tweak and you either hire someone, run things yourself, or you outsource to a company like (for example) The Answer Guy.

At some point, you move to the next decision: were you right? Then, the business change cycle starts all over again.

The answer lies in something simple: business change isn’t something you revisit periodically; practice business change every single day, or you become the monkey.

Ultimately, business change is realizing that you don’t have the answers, You don’t have them now, you won’t have them tomorrow, and by the time next year comes around it’s a pretty good bet that unless you keep practicing business change you won’t even know the questions.

Then again, maybe being a monkey is all you ever wanted. At that point the question becomes whether you want to be the one Mr. Adams is talking about in today’s Dilbert, or a different kind.

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