Bad News

Nicholas Chen
Nov 7 · 1 min read

To: Harry Potter

Subject: Product Update_Order #1223

Dear Mr. Potter,

Thank you for choosing Fancy Wand as a part of your inventory in your shop. We always try to provide the best products and services and meet our customers’ requirements.

I would like to inform you that the recent order #1223 that you placed with us has had to been phased out. Based on our annual survey, the product ‘Angry Wand’ was found to have certain limitations. Therefore, we would like to suggest our new and revised product ‘Furious Wand’ at the same price but with more special effects such as a prolonged sparkle feature and various intensity levels in the glow feature. If you are interested in going forward with our new product, we are more than willing to offer a 15% discount on the current order.

Thank you for your understanding and support in this matter and Fancy Wand hopes to bring joy to your customers with our brand new ‘Furious Wand’!

Sincerely,

Draco Malfoy

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