Expanding your ride-hailing business to the healthcare market: How Uber & Lyft is bringing a change in healthcare transportation?

Jennifer Atkinson
Nov 4 · 4 min read

Earlier in the week on Monday, Uber made a shocking announcement. The company intends to initiate its brand new Uber health service. Uber has indicated that it is collaborating with Cerner Corp’s EHR (electronic health records) system to enable caregivers to schedule rides for their patients.

Much like Uber, Lyft has also made an announcement that it is now providing free hospital rides to eligible Medicaid beneficiaries in Georgia, Michigan, Missouri, Tennessee, and Virginia.

What is it, and why the announcement has been made? 👈🏻👈🏻

The healthcare industry is a significant contributor to the US economy, at nearly 20%. The necessity for home care is increasing in importance, especially with the ease of transportation to the hospital. In addition to their on-demand taxi applications, both these industry giants are presently attempting to tap into this massive contributor to the economy, the healthcare services industry.

Lyft has been collaborating with LogistiCare, while Uber is undertaking closed room meetings to provide enhanced services in this sector. They are both noteworthy companies in the patient management transportation space.

With the help of the new Uber Health app, users can book rides for their patients within the EHR workflow. The rides are directly charged to the healthcare organization by Uber Health, and as a result, users don’t have to pay for rides booked through the service. The Uber Health initiative is attempting to offer transportation help to seniors and lower-income patients who don’t have a vehicle or easy access to public transportation.

Why healthcare transportation management apps are the next big thing?

An estimated 3.6 million people miss doctor appointments annually due to a lack of good transportation services. A third of patients fail to show up to their appointments. Healthcare ride-hailing apps can cater to this large segment of people as the public deserves access to health support without delays. On-demand ride-hailing for healthcare can rectify those statistics to a large extent. Developing a ride-hailing app for healthcare transportation is a new thing in the industry and already there are ready-made app solutions in the industry that can help them in launching their business instantly.

Accessibility, and safe rides for reasonable rates

The runaway success of Uber health has been due to the fact that they analyzed and effectively implemented a strategy to tackle one of the biggest challenges faced by the healthcare industry. Accessibility and time taken are critical factors regarding ride-hailing for healthcare. Bookings should be accepted swiftly, and the area the service covers should be wide. People residing in harder to reach areas may have more hassles with regards to transportation. Uber Health focuses on providing rides with minimal delays.

Another factor that is problematic with regards to ride-hailing for healthcare is pricing. During times of emergency, prices can be significantly higher, and safety is an issue. Uber health ensures cost-effective services and patient safety, thus setting it apart from regular transport services.

Reliability and flexibility of ride-hailing

Uber Health’s business model has been designed to promote reliability, flexibility, and satisfaction. This is the critical differentiator that makes healthcare ride-hailing different from regular ride-hailing apps.

The primary intent in healthcare ride-hailing services is to reduce the percentage of patients that miss appointments due to unreliable transport options.

Serving companies with streamlined transit

Aside from its clients, Uber Health enables organizations by streamlining transit operations with regards to their requirements. What is the advantage of integrating an Uber-like ride-hailing solution into your healthcare business?

🔵 Track transit costs accurately and handle the same accordingly

🔵 Track and monitor rides to ensure patient safety

🔵 Making ride requests, looking at monthly bills, appointments, and scheduling reports is easier than ever before

What differentiates on-demand ride-hailing solutions for healthcare services from conventional ride-hailing services?

Regardless of the several attributes and functionalities that simplify the process and make it convenient, the distinct ones create real change in our lives. Here are the distinctive features of Uber Health.

🔵 Arrange rides up to a month prior

🔵 Handle follow-up appointments

🔵 The clarity in communication between riders and users. Send texts, and set up calls via landline or mobile

🔵 Swift and simple booking, accurate navigation, and safety assurance

Looking to develop a solution like Uber Health?

More than 100 companies are already using the beta version of Uber Health, in the United States. This is the perfect time to kickstart your healthcare transportation business. Uber Clone Script will enable you to start your own healthcare ride-hailing business or ambulance service.

Uber Clone Script substantially minimizes the time taken to develop your proprietary ride-hailing app from the ground up. Streamline appointment scheduling for your healthcare ride-hailing business today with the help of Appdupe!

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Jennifer Atkinson

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Growth hacker, Marketer , Startup Business Advisor

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