Scott W HoughtonFrom Silos to AgilityHow ITSM, DevSecOps, and Full-Stack Teams Drive Cloud-First SuccessSep 18
Carlos HelpdeskThe 3 strike rule on ITSM and incident managementMeaning, why should you care and how to design it.Mar 1, 2023
Calogero Bonasia (καλόγηρος)Complexity and innovation frequently clash with traditional modelsITIL, ITSM and SDLC are well-established approaches that, over the years, have proven their worth in ensuring efficiency and control, but…Sep 17Sep 17
Carlos HelpdeskIncident or Service Request?What is the difference and why does it matter.Nov 6, 2022Nov 6, 2022
Rezolve.aiGenAI-Based Analytics: The Next Big Thing Everyone Will Rave About SoonReporting and analytics are key to any organization’s success. In today’s world, there is no “flying blind.” If you want to meet your…Sep 6Sep 6
Scott W HoughtonFrom Silos to AgilityHow ITSM, DevSecOps, and Full-Stack Teams Drive Cloud-First SuccessSep 18
Carlos HelpdeskThe 3 strike rule on ITSM and incident managementMeaning, why should you care and how to design it.Mar 1, 2023
Calogero Bonasia (καλόγηρος)Complexity and innovation frequently clash with traditional modelsITIL, ITSM and SDLC are well-established approaches that, over the years, have proven their worth in ensuring efficiency and control, but…Sep 17
Rezolve.aiGenAI-Based Analytics: The Next Big Thing Everyone Will Rave About SoonReporting and analytics are key to any organization’s success. In today’s world, there is no “flying blind.” If you want to meet your…Sep 6
Barry DayAdapting to become a customer-focused IT function is inevitableThe pressure for IT functions to be customer-focused is rising, and it can be challenging to adapt, but it can be done.Aug 9
SquadcastEnterprise-Grade ITSM: Scaling Incident Response with ServiceNow & Squadcast | SquadcastIntegrating ServiceNow with Squadcast creates a powerful solution for IT Service Management (ITSM) teams, especially in environments where…Aug 26
