Why Ecommerce Outsourcing to India helps Improvize your bottom-line?
Read about 5 benefits and advantages of outsourcing to India or outsourcing eCommerce services to India.
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Outsourcing refers to getting things done by another entity more effectively and efficiently fulfilling the strategic business requirements of doing so. This ‘another entity’ is usually an expert in the field and can get your task done more efficiently, and thus, reducing your in house burden. It also means you have to manage one less team.
With the rise of the online market space and the rising trends in online shopping, the processes and operations involved in managing an eCommerce company also need to be adapted accordingly paving the way for outsourcing. ECommerce businesses are increasingly opting to partner with eCommerce outsourcing companies. If done right, outsourcing helps them get a better grip on their business operations and achieve greater operational efficiency and focus on broader business goals
Countries like India, China, Mexico, Indonesia, etc. attracts a lot of outsourcing work. Despite competition from these countries, India has maintained a robust performance in the outsourcing industry for many years in a row now and eCommerce outsourcing to India continues to remain exciting. In this article, we are highlighting a case for eCommerce outsourcing to India.
Professional Workforce
In India, most of the professionally-managed BPO companies engage qualified, professional and experienced teams. This is a reality because of the presence of a large pool of qualified and professional workforce in India.
Costing advantage
The cost of labor in countries like the U.S. or the U.K. is higher because of their higher cost of living, whereas in India, you can cut down on your cost of labor significantly, without compromising on the quality of work. Where wages and salaries constitute a major chunk of total costs to a company, savings made here could prove to be a significant edge against the competition.
Quality Assurance
Despite any reservation about outsourcing work to India, according to a recent survey, India has been ranked as the top outsourcing destination out of a pool of 55 countries. The other supporting factor is the wide presence of qualified and experienced professionals in India.
Time-Zone advantage
The IST (Indian Standard Time) is ahead of the time zones of the western countries. This is huge because outsourcing your work to India can put your business operations a few hours ahead of your competitors’. On of top that, your business operations will continue to work while you go to bed. For example, your domestic customers will have access to customer care support services during your non-working hours.
Communication, not a likely barrier
Proficiency in the English language being common with the working professionals in India helps them better coordinate with the English-speaking clients. Many companies also provide soft-skill training to recruits.
Business Process Xperts (BPX) as an eCommerce and Retail outsourcing company
Business Process Xperts (BPX) is an eCommerce and retail outsourcing company that offers a wide array of outsourcing solutions carried out by a professional workforce. The e-commerce outsourcing services offered by BPX include customer care support, product data entry, web development, payments reconciliation, catalog management, and order processing services.
