Comparative Report on Delivery Companies E-Zone and Jet-X

Introduction:

Recently, our company decided to expand our overseas business. Therefore, it is necessary to seek a reliable delivery company that can meet our customers’ demands. This report compares two qualified delivery companies, E-Zone and Jet-X.

E-Zone: E-Zone delivers to any country worldwide just like Jet-X. The cost is higher than that of Jet-X. It offers next-day delivery in Europe and Middle East, but it takes longer to deliver to other countries than Jet-X does. E-Zone guarantees free delivery if there are any delays . Customers can track the progress online or by phone. E-Zone’s customer satisfaction is higher than Jet-X’s.

Jet-X: Jet-X was founded 15 years later than E-Zone. Although, the rate is $7.5 cheaper than that of E-Zone’s, their customers are not as happy as E-Zone’s. Jet-X can transport products within 48 hours. However, they only provide a 10% discount guarantee for any late deliveries. Compared to E-Zone, Jet-X only has an online tracking service.

Team member: Sam, Elaine, and Echo