New Feature: Create new group discussions
Have topical conversations in BuyerDeck
We’re excited to bring you a big addition to our product that makes the messaging within BuyerDeck waaaaaay more useful and flexible…
Today we’ve released the ability to new group discussions within your BuyerDeck portals
You can create a topical group chat, choose which members you want to be involved, choose if you want the room to be open or private, and kick-off the discussion right now.
You’re no longer constrained to having the message go to everyone or just one individual.
Now you can create a new conversation, include just the relevant people, and have productive discussions without sending out unnecessary notifications.
It became clear that just because somebody is a relevant stakeholder doesn’t always mean that they want to see and hear every single detail being discussed, especially if it’s not in their area of expertise.
Now, you can avoid that, and organise the on-going collaboration in a much clearer way that makes for a more coherent experience.
Let’s show you how it works…
We’ve worked hard to make this as intuitive and natural as possible, so there is no learning curve and you can begin using it instantly.
Below you can see the new messenger with the option to create a new discussion beneath the other discussions. Pretty simple, huh? We weren’t lying :)
1. + START A NEW DISCUSSION
2. SET THE TOPIC
3. ADD MEMBERS (Choose from the list of people invited)
4. BEGIN THE DISCUSSION (safe in the knowledge that only the relevant people will get your message)
5. Managing Discussion members
To add or remove members from a discussion hit the settings cog in the top right of the chat.
Public and Private Discussions
You’ve got the option to create an public/open discussions or private, closed ones for invited members only. We’ve explained the differences between the two below.
Public (/Open) Discussions
Open discussions are the default.
These discussions give you a great way of only notifying who is important, and having context based discussions to avoid things getting lost in one long single threaded conversation.
You create these discussions, choose the topic (title) and invite the relevant members that you want to initially be a part of it.
The people that you add to the discussion will be notified with any updates, new messages etc that occur within the discussion. Anybody not included, will not be notified.
These discussions can however, be seen, joined and read by any other invited member of the BuyerDeck portal. They are open, listed and discoverable so that people can follow the conversation if they want to, but equally, they’re not getting pinged frequently with a discussion that doesn’t directly concern them.
Private (/Closed) Discussions
These discussions are for when you might want to discuss something slightly more private or confidential from others stakeholders.
When creating a new discussion you’ll see that you have the option to make it private. This will mean that only members that you add will see the channel and be able to access it.
Members not invited or added to the discussion will not see the discussion group.
We expect these to be used less frequently but the option for a “safe space” if required is one we wanted to provide. We know for some of you that it might be useful for when you get into contracts, legal dealings and other such matters.
When can I use this?
This feature is live, you can login now to check it out.
If you haven’t yet used the product you can Sign-up for your user account here.
We’d love your feedback…
If you have any feedback or thoughts on the new feature or anything else in the product, we’re always happy to hear it and really grateful for your help in building a better tool for Sales Teams.
You can reply to this post, reach me in-app or email me at Adam@buyerdeck.com
What’s next?
We’ve got a really exciting roadmap that will see huge improvements to the way we allow companies to manage, organise and suggest their content to their Sales teams.
Alongside this we’re working on ways to improve the user experience of BuyerDeck to ensure we’ve optimised the product for making it as easy and quick as possible to do exactly what you want to do.
If you have any suggestions or requests for what you’d love to see in the product, let us know.
