Carlos works at the front desk as the Guest Experience Specialist. With over 20 years of customer service experience, Carlos is a true expert in creating memorable experiences for each guest. With his endearing Chilean accent and infectious smile, it’s no wonder Carlos is a favorite among guests and staff.
Heather is the Sales and Event Coordinator at the C-Hotel. Heather has many years’ experience in hospitality and event management. She ensures that the highest standards of customer service and satisfaction are exceeded throughout the entire event planning process from the event finalization phase to execution.
Terry is the Executive Sales Director at the C-Hotel. He oversees all aspects of event sales and planning. With over 20 years of experience in the hospitality industry, Terry’s sales expertise has allowed the Dolce Rooftop Lounge and Castelli Ballroom to become top wedding and event destinations in Hamilton.