How the Callbell Rewards program works

Carlo Morandi
Callbell
Published in
3 min readJan 14, 2019

Here is a description of how the referral program (Rewards) works for our SaaS product Callbell.

Intro: what is Callbell?

Callbell is a SaaS platform for customer communication via Direct Messaging Apps. Callbell helps B2C businesses to better serve their customers through their favorite channels, including Whatsapp Business, Facebook Messenger, Instagram Direct and Telegram. Thanks to an easy to set-up messaging platform and a customizable website widget, Callbell centralizes all communications in one single place, helping CS and Sales teams to connect to customers across channels.

Callbell‘s Rewards program allows each user to earn commissions every time a new user installs the chat widget on his/her site and/or pays a license for the platform.

Specifically, each participant in the program receives €10 for each new widget installation and a recurring fee of 30% of the value of the license paid until the customer remains subscribed to the service.

Unlike typical referral programs, Callbell’s Rewards program generates commissions in two ways:

1) By sharing the referral link, that can be found in the settings, with your network, through blog posts that promote the service, banners, email campaigns and so on.

2) Through the “⚡ by Callbell” link that can be found below your chat widget: this way you can generate commissions by taking advantage of the traffic on your website without any further effort. Whenever a visitor to your website clicks on the link below your chat widget, he/she will be redirected to Callbell’s website via your referral link. If that visitor, after creating an account on Callbell, installs the chat widget and/or pays a license for the service, you will automatically receive the commissions in the Rewards section of your account.

With this program, we want to show gratitude to all our users, regardless of the plan they are in, for having chosen to use our platform and to encourage sharing.

To join the program, all you need to do is create an account on Callbell. In fact, each users is an ambassador of our product: once the first log-in is done, you will find a section called “Rewards Program” within your settings.

In this section you will find your link to share and some important statistics, such as the number of clicks on your link, conversions (how many people have installed the widget and/or paid a license) and the commissions due to you.

You can get paid once commissions have been reached a minimum threshold of € 50. To request the payment and choose the payment method, you can make a request in a few clicks directly from your account.

You can choose to remove the link below your chat widget only from a paid plan. You will find the option to remove our branding from the settings in the “Chat Widget” section.

If you would like to have access to more advanced statistics and graphical resources to share Callbell on your website, you can request access to our affiliate platform. The request can always be made from the Rewards section in your account settings. Once your request has been sent, we will send you the credentials within 24 hours to access your affiliate profile from which you will be able to monitor your performance thanks to the advanced statistics.

For any question or support request, you can contact us via our website or leave a comment below. We will get back to you as soon as possible!

Originally published at www.callbell.eu on January 14, 2019.

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Carlo Morandi
Callbell

Co-founder @Callbell, former @SendinBlue and @TeamleaderCRM