Innovation and the changing workplace
Innovation and the changing workplace
To innovate — the concept of coming up with a new way of doing things. Well, that’s the simplest way of looking at it. However, innovation is so much more than merely creating a new product or service offering.
Innovation is closer than you think
Innovation starts in the workplace. It’s all about establishing an efficient, productive and profitable company, with empowered and engaged employees to boot. Aka enterprise innovation. The idea is to create a high-performing organisation, which is also a great place to work.
Key to this, is embracing and promoting a supportive culture of free-thinking and creativity, where new ideas can be cultivated. Employees should be encouraged to come up with new ideas, after all, they’re the ones in the thick of it. They’re the ones who experience first-hand what works, what doesn’t and what needs improving within your business.
Although it might not always feel like the natural thing to do, your employees should not be afraid to fail. Failure is a key step in the innovation process. Without failing, you don’t know where to improve. Failure is not something to be ashamed of; it should be actively courage! It’s a sign that ideas are being formulated. So what if they don’t always work? Take a risk and experiment!
Moving forward with digital innovation
Naturally, digital technology plays an important role within workplace innovation. If clunky technology and complicated business processes are holding you back, then you must take the time to understand what your internal needs are as a business and how these can be best solved with innovative digital solutions.
Here at Calls9, we work a lot behind the scenes with businesses, breaking down their processes (which often involve a lot of time-consuming paperwork or old-school tech!) and replacing them with bespoke, streamlined, digital solutions.
For example, we helped global automatize data company, cap hpi, to allow its staff to work more effectively through technology. The data company was undertaking a rapid global roll-out, and it was essential that teams worked together effectively and focused on the company’s vision and value.
On a strategic level, cap hpi needed a technology solution that would allow senior leadership to communicate the vision and values of the combined business effectively. But, it also needed to provide a platform for collaborative working that increased transparency and efficiency across the business. We identified that our Knowledge Plus solution would enable the collaborative working that the organisation required. Calls9 Knowledge Plus is now used on a daily basis by the teams within cap hpi, and the level of feedback around how it’s driving better internal communication has exceeded expectations.
If you want to put innovation into practice but don’t know where to start, Calls9 can help! We pride ourselves on designing and implementing bespoke digital solutions for a range of businesses to help change their workplace for the better. Contact us by emailing hello@calls9.com or calling 0113 350 6441.
About Calls9
Calls9 helps businesses launch websites, apps, intranets and digital experiences in record time. By combining our platform with our in-house design and development capability we can deliver digital projects quicker than a traditional agency or software house. And because we built the platform we can provide industry-leading customer support as standard.
