The future’s bright, the future’s technology
Calls9 were recently invited to exhibit and speak at the inaugural DigitalU Conference at Aspire, Leeds. Organised by Shoo Social Media and sponsored by Agenci, we, along with industry experts from digital marketing, SEO, social media, cyber security and content creation, explored the biggest topics facing businesses in the digital revolution.
Needless to say, we felt right at home and as a company who help fellow businesses to digitalise and streamline their processes, we relished in the opportunity to talk about how businesses can maximise their digital potential.
The future of technology
We began by looking at the future of technology and how it’s dividing people. 6th August 1991 — the day the internet became publicly available — is when everything changed. The internet has allowed us to advance so quickly that the way we now use technology — in all areas of our lives, not just business — has dramatically changed.
Some are apprehensive by the rapid advancements in technology and the ‘rise of the robots’ (think The Terminator!) but the realisation is that this kind of attitude is holding businesses back from moving forward.
It is expected by 2030 (which isn’t that far away) that the first 3D transplanted organ will have been created, mobile phones will be implanted and the first Artificial Intelligence (AI) will sit on a board of Directors. Even real-life light sabers are being developed at Harvard University!
Using technology in business
We don’t have to wait until 2030 to implement amazing feats of technology into our businesses though. Chatbots — computer programmes designed to simulate conversation with human users — are already being used with great success in recruitment for screening and first interviews.
There’s also voice technology — an extension of chatbots — which allows for quicker interaction and cuts down on time. By simply speaking to a device, you can book annual leave, ask for help within the business and order a Dominos’ pizza for lunch!
We want to emphasise how ‘future technology’ is being used and if you’re not already thinking of ways to digitise your business, you should be. At this point, we introduced Johnny 5 from the 1986 film Short Circuit to our presentation — AI used to be the stuff of science fiction and fantasy but now it is a reality and will undoubtedly transform the way we do business. Gary Hibberd from Agenci even commented that ‘artificial intelligence is now actual intelligence.’
Join the digital revolution
At Calls9, we are great advocates of the ‘Northern Powerhouse’ and we regularly host and attend events to get everyone involved in the future of digital technology and how it can be used, among other things, to increase productivity.
Some people are concerned technology will destroy human interaction and civilisation but in reality, it brings massive opportunities and endless opportunities. If you would like to unravel your business processes and discuss how technology can drive growth with a simple digital experience, we’d love to hear from you. Simply call 0113 350 6441
or email support@calls9.com.
