Campuswire V3: What’s New

Brian Aubrey Smith
Campuswire
Published in
5 min readAug 20, 2019

World, meet Campuswire V3: here’s a quick rundown of each new feature we’ve built in V3 — let us know what you think!

  1. A redesigned class home page

We want to keep your class as organized as possible and help you save time managing communication and answering questions. So, we’ve improved the home page of your class with two useful inboxes: “Unresolved questions” and “Unread posts.”

Unresolved questions are those without any answer at all, while unread posts are those that you haven’t read yourself. So now, if you want to stay on top of every message being sent and answer being posted in your class, you can rely on Unread posts to see all of that. Or, if you’d prefer to just jump into Campuswire to handle questions that haven’t been answered, you can use Unresolved questions as your home base.

A more useful home base for your Campuswire class

2. Easy resolved/unresolved marking

We built the ability to mark posts as “Resolved” or “Unresolved” to make it simple for instructors and TAs to know which questions they need to handle or weigh in on and which questions have already been answered.

When a question is answered, it will be marked “Resolved” by default. Students, TAs, and instructors now have the option to mark and question as “Resolved” if it’s been answered satisfactorily or “Unresolved” if a student hasn’t received the help they need yet.

“Unresolved” questions will also be bumped back into the “Unresolved questions” tab on your class home page, which will make it really easy to see which questions need attention (and to see when your to-do list on Campuswire is empty!).

Keep track of which questions still need your attention

3. Dark mode

Dark mode has been our most heavily-requested feature, so we put a ton of thought and design energy into building a beautiful dark mode option. Hope you love it!

Campuswire at night!

4. Easy duplicate question marking

While we’ve already built a duplicate question prevention system, student will still sometimes ask repetitive questions that already have an answer in another post.

If that happens, TAs and Instructors (not students) can now mark that question as a duplicate. You’ll have the ability to link to the relevant previous post so that the student will receive a notification pointing them in the right direction and remove the duplicate post from the feed so there’s less clutter and so that relevant answers aren’t split between similar posts.

No more repetitive questions in your Class Feed

5. Class Insights (BETA)

In addition to the Reputation feature that tracks the activity of individual students, we’ve built several tracking metrics so that you can see how active your class is and view some trends indicating how they’re using Campuswire.

We’ll be showing you how many of your students are active this week, how many questions have been posted this week, and what the average question response time is in your course.

In the next three weeks, we’ll be adding a ton more data there (hence the current “BETA” tag) and giving you the ability to download CSVs with custom data sets on the activity and engagement of each of your students.

(Class Insights was a feature that actually existed in V2, but only if you turned it on in your settings — now that we’ve improved it significantly, it’ll be there on your class page automatically!)

Lots of insight into how your class is using Campuswire

6. A dedicated space for comments

We’ve decided to break out comments on questions into their own tab right next to answers. This has been one of our biggest design challenges, so we decided to tackle it with the simplest possible solution. Rather than living underneath answers, the comment space (which is built to be an area for real-time discussion about side questions, clarifications, or any new ideas or conversations sparked but a question or answer) is its own separate space.

Answers and comments are now completely separate.

7. Separated instructor and student answers

We’ve now split student and instructor answers into different headings underneath each question. This is intended to make it even more clear which answers are coming from students and which answers are coming from instructors. All of the functionality you’re already used to on answers (upvotes, endorsements, and reply threading) will work just as it always has.

Easily distinguish between instructor and student answers

8. A redesigned sidebar

Next, we simplified the left hand sidebar. Where there used to be separate sections for Classes, Groups, and Direct Messages, you’ll see all of your Classes and Groups in one spot. We’ve also given direct messages their own section — to view any direct message, you’ll just click the DM button and you’ll see all of your conversations.

Easier navigation!

That’s all of the new stuff we’ve built into V3 — let us know what you think and please be in touch with any questions (brian@campuswire.com)!

-The Campuswire Team

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