A Glimpse into working in our Merchant Sales Team
This series takes a peek into what each of our team does and how they work with the other teams towards our mission of inspiring every person in the world to start selling and buying to make more possible for one another.
Head of Merchant Sales (General Classifieds) Ivan describes his team in Hong Kong as hunters. “My team of six, including myself, support our clients in hunting for business growth. We do this by helping merchants in acquisition, building up their profiles on our app, and creating online business opportunities for SMEs,” said Ivan.
The team manages CarouBiz clients who need more support and reach out to offline SMEs to encourage them to come online. CarouBiz (short for Carousell for Business) is a subscription service that provides a suite of premium seller tools for merchants to increase their exposure to buyers and further grow their business on Carousell.
“I believe the start-up environment allows me the fastest pace to learn and grow, to build my career path, and to equip me with different kinds of skills,” shares Ivan on why he joined Carousell. “I am also aligned with the mission of inspiring every person in the world to start selling and buying, and this role can directly contribute to it by helping aspiring merchants find selling success.” He got to experience all of that when his team launched CarouBiz in Hong Kong in April 2020.
“The launch of CarouBiz is my proudest project at Carousell. We worked on the process from 0 to 1. We did market and data research, set up pricing strategies, executed our business plan to the market, and worked to ensure success for both merchants and Carousell at the same time. The team was relentlessly resourceful and hard working on the project. When you can hear good feedback from the merchants and the market, you can feel a sense of achievement and recognition,” said Ivan.
Ensuring success for not just his merchants, but also each person in his team, is what Ivan sees as his main role. He says, “I set up strategies and plans to achieve targets to bring revenue to the company. We all work together as a team to achieve Carousell’s mission. I help to balance the expectations from the management team and my teammates, and then set clear goals for the team to work on it together.”
“I hope to build a team that is team-oriented and full of positive energy. I cherish the time with the Hong Kong team during our Family Fridays/ Together Thursdays, and gathering to share laughter and play board games.” says Ivan.
Be a part of our growing team. Find your ideal role, and join us in making more possible, together. We are also actively hiring for a Country Manager at Carousell Hong Kong to mentor the team and develop this exciting and growing market.
