2012 Audi A6 Service by Cartisan

Nov 14, 2018 · 5 min read

I’ve written this article to briefly describe a premium car service — Audi A6 Service. An annual service, as per Audi recommendations, usually includes replacing filters and engine oil along with a brake overhaul and a complete diagnosis of the car’s condition.

Well its simple. Firstly, you need to download the Cartisan app from the Google Playstore or Appstore. Thereafter, log into the app and click the ‘request estimate’ button. While logging in you can store all relevant vehicle details so by the time we recieve your request, we’ll have sufficient information to respond efficiently. The owner of the Audi got in touch with Cartisan this way. Cartisan responded with a quote which the owner was happy to accept. A date was agreed upon and Cartisan scheduled the service.

On the day of the appointment, the Cartisan Service Team arrived at the customer’s location. After the necessary handing over procedures, the Cartisan Adviser got behind the wheel of the A6 and drove it to the workshop.

Once at the workshop, the adviser parked the Audi in the service bay. Afterwards, once the car was secured, the technician placed the arms of the lift underneath the A6. He then used the lift to raise the A6 above the ground ever so slightly. He moved over to open the bonnet and the service was underway.

To start with, the technician located the air filter housing in the engine bay and removed the air filter from it. The air filter cleans the air that is sucked into the engine. Clean air filter translates to improved performance of the engine and a better power output. Since the air filter was dirty, the technician replaced it with a brand new one.

Next, the technician raised the car up, above his head, so that he could access the engine oil sump. He located the sump, loosened the drain nut and let out all the oil in the engine sump. After completing this, the technician brought the car back down inorder to remove the oil filter. Just like the air filter, the oil filter simply filters the oil flowing through the engine. Its mandatory that every oil replacement is accompanied with an oil filter replacement so that you ensure the oil stays contaminant free.

The fuel filter is located underneath the car. The fuel line runs from the gas tank in the rear all the way to the engine block, supplying the fuel pump and finally the injectors with fuel. The fuel filter forms a small link in this assembly wherein it filters the fuel that flows in from the fuel tank. You’d probably be better off replacing this as often as possible (every alternate service at the least). A clean fuel filter ensures ample fuel pressure to the engine which thereby improves its efficiency and performance. Cartisan recommends you use petrol or diesel from Shell to ensure the best performance for your car. Poor quality fuel is detrimental. The mechanic locates the fuel filter underneath the chassis of the A6 and replaces it with a new filter from Hengst.

Finally, the cabin filter, located in the cabin, is removed. This filter is located behind the dashboard. It’s a bit tricky to remove this filter since its fitted in an odd position. The technician gets it out and the filter is dirty, courtesy the pollution and dust of Bengaluru’s roads. Given the extent of dust and pollution on our roads, this filter undoubtedly needs replacement every service, as it filters the air you breath in the cabin. (Wonder why Audi Service Centers recommend replacing this filter only every alternate service…). The technician replaced this filter with a brand new one from Hengst.

Hengst supplies OEMs like BMW, Audi, Mercedes, Land Rover with filters and other spares. They’re one of the main manufacturers of filters in the automotive aftermarket.

After having replaced the filters, the Mechanic pours approximately 6 liters of 5W-40 Shell Helix Ultra engine oil into the engine block.

Brakes need to be checked and cleaned as part of every service. Everytime you step on the brake pedal, that pressure is transferred to the brake pads via brake fluid in high pressure fluid lines. The brake pads press against brake rotors and this eventually stops your car. And everytime this happens, a bit of brake pad and brake rotor gets worn out, generating dust. This is because these components are made up of wear material such as glass, fibre, carbon etc. This dust sometimes gets trapped between the brake pads and rotors thereby reducing brake bite and efficiency. This is precisely why your car requires brake cleaning.

Moreover, while cleaning brakes, we can determine whether brake pads or rotors require replacement. If you replace brake components during a service rather than a standalone brake overhaul appointment, you save on labor costs!

The Cartisan technician removed all the wheels of the A6, opened each brake caliper, removed the brake pads and cleaned them. He checked to make sure all brake components were functioning properly without any damages. Finally, after a convincingly thorough inspection, the technician placed all the wheels back onto the A6. He lowered the Audi to the ground and tightened the lug nuts of all 4 wheels.

While the technician was working away at the A6, the Adviser, apart from supervising the job, filled out a comprehensive 50+ point inspection report on his Cartisan Vehicle Health Check app. Once completed, the Adviser sent this report to the customer via email.

Next, the Adviser plugged in a device to the car’s OBD2 port which streams data to a diagnostic app on his smartphone. The adviser used the app to run a series of tests on the A6, generating a health report. The Adviser studied the report and confirmed that all parameters were OK. Finally, he delivered the car back to the customer.

We go through great lengths to ensure no stone is unturned in the quest for the perfect Premium Car Service — The information above further drives home this point. Download the Cartisan app or visit our website to get in touch with us.

I hope you found the information in this article useful. Thanks for reading.

written by Vfawke.

Originally published at Cartisan.


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