Cartisan received a request for a BMW 320D for general service at 65,000 km. It was brought into Cartisan Preferred workshop in South Banglaore.
Preparation
Based on the confirmed request parts are sourced — in this case parts were all Hengst / Mahle branded — filters (engine air filter, oil filter and cabin/AC filter), lubricants from Mitasu.
Inspection
A thorough initial inspection of the vehicle was done prior to start of service.
Scheduled maintenance at the workshop
Air filter replacement
First step was to change the air-filter. The used air filter was removed from the housing and it was found clogged. A brand new Hengst air filter was installed.
Cabin filter replacement
The used cabin filter was removed from the cabin filter housing, accessible from the engine bay. The housing was cleaned with the help of an air gun blowing high pressure air to get rid of any remaining dust and then the new cabin filter from Hengst was installed into the housing and the housing was screwed shut.
Engine oil and Oil filter replacement
The old oil filter was removed from the engine. The vehicle was then raised up with the help of a lift. From underneath the engine bay, the oil drain nut was removed and the oil was drained out. After the engine oil was drained out the nut was replaced.
Fresh engine oil (Mitasu CI-4 5W40 fully synthetic) was poured into the engine and the brand new oil filter from Mahle is fitted.
Fuel Filter Replacement
Whilst the vehicle was raised in the ramp, the fuel filter was replaced. Fuel filter is located under the vehicle along the fuel line leading from the fuel tank in the rear towards the engine in the front. Existing fuel filter was replaced with brand new Hengst Fuel filter
Brakes Cleaning
Wheel nuts were removed from all wheels and one by one, and each wheel was removed, Brake calipers were removed from the brake discs, the brake discs and calipers were sprayed with an air gun to remove any brake dust. The air gun was then used to clean the brake pads which were removed from the calipers. The brakepads, in this case, were not worn out and hence didn’t require replacement.
The brake pads were then fitted back into the brake calipers. This process was carried out for all 4 brake systems (wheels) and the wheels were placed back onto the wheel hub and all wheel bolts are replaced. Wheel bolts were fastened with the help of pneumatic torque wrench.
Coolant replacement
The used coolant in the vehicle was completely drained out and was replaced with fresh coolant from Bosch.
Service interval reset
The onboard computer was then checked for any error codes or warning lights. All systems were found ok as displayed by the on-board computer. The service interval warning lamp was reset for the next service.
The car was then taken out for a drive test by the Cartisan technician to ensure all systems are functioning properly. The checks cover braking system, steering and suspension feedback while driving and all electricals.
Cartisan Service Advisors use Cartisan inspection app with a checklist of 50 parameters of the vehicle, against which condition of the vehicle is recorded. This is also available for the customer to view in the Cartisan Customer app
The car was then foam washed and returned back to the customer
Originally published at www.cartisan.in on April 6, 2017.
