How to use Castiko - Everything you ever wanted to know

Welcome to Castiko Support. Here you can find answers to many of the questions that you might have in mind while using the Castiko website. If you feel that there is something that we have missed out on, then do let us know by writing a mail to connect@castiko.com and we will make sure your query is answered. For your convenience, the post has been divided into two parts- Actor and Casting Director. You can view the section which is relevant to you. Hope this post is helpful and for any further assistance feel free to contact us.

Actor

1.Sign Up

· Visit www.castiko.com

· Click on “I’m an Actor”

· Click on “New here? Sign Up?” (If you already have an account then directly enter credentials and click on Login)

· Fill the form and click on “Sign Up” at the bottom of the page

2.Profile Update

How to add Experiences?

• Select “Experience” Tab
• Click on “+Add another experience” option.
• A new Experience row will be created.
• Enter the Youtube video URL in the video link field and fill the rest of the fields
• Click on “Save Profile Changes!”

How to add Skills?

• Select “Skills” Tab
• Type in the skill inside the skills section and press Enter
• Click on “Save Profile Changes!”

How to add Languages?

• Select “Skills” Tab
• Choose or type in the language inside the language section and press Enter
• Click on “Save Profile Changes!”

How to add my social profile links to Castiko Profile?

• Select “Social” Tab
• Select the Social Network Website.
• Enter the URL in Profile Link field
• (TIP) You can also test the link before saving changes
• Click on “Save Profile Changes!”

How to add my Website link to Castiko Profile?

• Inside “Update Profile”
• Select “Social” Tab
• Select the Option called Website
• Enter the URL in Profile Link field
• (TIP) You can also test the link before saving changes
• Click on “Save Profile Changes!”

How to Edit Existing details in Profile?

• Inside “Update Profile”
• All the fields are ready to edit on this page
• Change details
• Click on “Save Profile Changes!”

3.Profile View

How to share my Castiko profile to Facebook, Twitter etc?

• Go to “View Profile”
• In the Sub header click on “Share Profile” and the link will be copied
• Paste the link in the website where you want to share your profile

How to view my shareable profile ?

• Go to “View Profile”
• In the Sub header
• Click on “View Shareable Profile”

4.Messages

How to reply to a message?

• If Casting Director has provided options to reply
• Open the message
• Select one of the options provided as reply
• If CD has not provided any reply option then you cannot reply.

Casting Director

1.Sign Up

· Visit www.castiko.com

· Click on I’m a Casting Director

· Click on New here? Sign Up? (If you already have an account then directly enter credentials and click on Login)

· Fill the form, select your plan and click on Sign Up at the bottom of the page

· Note: For Casting director both the Basic and Pro plans are paid subscriptions

2.My Actors

How to add actors to My Actors?

· Click on My Actors

· On top of the page there is an input field named Add Actors by phone numbers

· Type in the phone number and click on Add Actors button

· Confirm the Actor’s name and click on Add Castiko Actors button

· Note: Only actors who have a Castiko account can be added to the My Actors list

How to find new actors from My Actors?

· Click on search

· Enter the Age, Sex, Height and other parameters inside “Showing Results For” section.

· Actors based on the requirements mentioned will be loaded below in Results Section

How to add actors to a project?

· Select the actors using the checkbox beside the actor’s profile image.

· An Action will appear below column Labels of “Results Section”

· You will find “Add To Project” option

· Enter the Project name

· The Actor will be added to that project

How to find actors from My Projects?

· In the “Showing Results For” Section, Enter the Project Name

· The Results Section will be populated with Relevant Results

How to Tag actors?

· Select the actors using the checkbox beside the actor’s profile image.

· An Action will appear towards the top of the page

· You will find Tag option

· Enter the tag and click on ADD TAG

3.Projects

Create Project Page

How to Add Roles inside a new project?

· In the Roles Section, Click on +ADD Roles Button

· You can specify the number of Roles that you want to add

· Then Enter the role name and fill the rest of the fields

How to add Questions for a role?

· In the Questions Section, Click on +ADD Questions Button

· You can specify the number of Questions that you want to add

· Then Enter the question and select the Role

How to assign a question to all roles?

· Go to Role column of the Questions section

· Select “ALL Roles” From the Drop Down

Project View Page

How to find the Auditioned actors by Role?

· Find the First section called Roles

· Click on “SHOW” button in the section

· This will show you all the roles in the project

· Select the role/roles You want

· The next section’s “Auditioned tab will be updates with actors that auditioned for that role

How to find the Actors that have not auditioned yet?

· Select the Options tab in the second section in your project page

· You will find all the actors that have not yet auditioned

How to reject an actor?

· Select the actor/actors that you want to reject

· In the Action bar, you will find an option “Reject”

How to view audition Videos of an actor?

· Select the auditions tab

· Click on the actor’s video button

· All the audition videos will appear in the same row

· Click a video to play it

How to add Audition Videos?

· In the sub header, you will find a drop down names “MORE”

· Click the menu and Click “Add Videos”

How to Share Link of the Casting Sheet?

· In the sub header, you will find a drop down names “MORE”

· Click the menu and Click “Share Link”

How to see Project Conversations?

· In the sub header, you will find a drop down names “MORE”

· Click the menu and Click “See Project Conversations”

How to create megaphone for a project?

· In the sub header, you will find a drop down names “MORE”

· Click the menu and Click “Create Megaphone”

The other way is to use the CREATE MEGAPHONE Option from megaphone Page

4.Megaphones

How to create a megaphone?

· On the sub header, you will find “CREATE NEW MEGAPHONE” option

· Click “CREATE NEW MEGAPHONE”

· On the Create new Megaphone Page, Enter the details like Project Name, Title,etc

· Enter the target Actors list

· Enter the Description and click on “SEND to X Actors”

How to find a megaphone of a specific project and specific role?

· On the megaphone list section, you will find the Project and Role with drop down menu

· First Select the Project ( You can also type in the field )

· After a Project is selected, you can enter the role

· The Megaphones with the specified Project and role will be displayed

How to Pause a megaphone?

· Select megaphone/megaphones from the megaphones List

· The Action bar will appear below the column labels

· Click “Pause” in the Action Bar

How to Resume a megaphone?

· Select megaphone/megaphones from the megaphones List

· The Action bar will appear below the column labels

· Click “Megaphone” in the Action Bar

How to close a megaphone?

· Select megaphone/megaphones from the megaphones List

· The Action bar will appear below the column labels

· Click “Megaphone” in the Action Bar

Megaphone response Page

How to accept actors?

· In the Application tab, you will find all the applications for the megaphone

· You will find a blue button called “ACCEPT” for every actor

· Click the button to accept actors

(TIP)You can also choose to further explore the actor’s profile before accepting

· Click the Profile Picture in the applications

· A model with details and pictures of the actor will appear

· You can select the actor here by clicking the “ACCEPT” Button

How to reject actors?

· In the Application tab, you will find all the applications for the megaphone

· You will find a blue button called “REJECT” for every actor

· Click the button to reject actors

How to save actors for future auditions but reject for this megaphone?

· In the Application tab, you will find all the applications for the megaphone

· You will find a blue button called “KEEP” for every actor

· Click the button to keep actors

How to search for applications based on age, height, experience?

· You will find a filters section beside applications section

· Change the Filters like Age, Height, etc to find the megaphones

5.Conversations

How to send a message to an actor?

· In the message bar

· Enter the name of the actor from your database

· Depending on the medium you want to use, select SEND EMAIL or SMS or BOTH

· Type the message in the body

· If you want to collect replies, select collect Replies option

· You can add as many options as possible

· Select the limit of Responses for an option if required

· Send the message

How to send bulk messages to an actor?

· Select the actors and click select “ADD TO MESSAGE BAR” option

· In the message bar, You can file the conversation under a project(optional)

· Depending on the medium you want to send to, select SEND EMAIL or SMS or BOTH

· Type the message in the body

· If you want to collect replies, select collect Replies option

· You can add as many options as you wish to

· Select the limit of Responses for an option if required

· Send the message

6.Edit Website

How to edit my Website link?

· Select Basic Info Tab

· Change the Company URL field

· Test the link

How to change my Company Logo?

· Select Basic Info Tab

· Drag and Drop an Logo image

· Or click Choose File

· Browse for the Logo and upload

How to add/edit team member?

· Select Team Tab

· Click the add button

· A new team member row is inserted

· Drag and Drop the image of the member onto Photo column and enter the rest of the details

· You can edit other team members directly by clicking on the fields

For any more queries visit www.castiko.com and enter your query in the chatbot. See you on the website.