Catnip Commerce
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Catnip Commerce

Shopify Makes A “Mistake” On Transaction Fee Returns

Dear XXXXXX, We are making changes that will go into effect after March 1, 2020, including a change to our current Shopify T
Mistakes were made…

This is strange on so many levels…

To categorize a serious financial change as a “mistake” and try to play it off as no big deal is not a good look for Shopify.

Edit: Stripe stopped refunding their fees in 2017.

This may be a “mistake” in the sense that their accountants didn’t realize that they were refunding fees to merchants and then not getting those fees refunded by Stripe (who Shopify uses for payment processing).

Strange.

Discuss on Twitter:

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Mark William Lewis

Mark William Lewis

eCommerce Web Developer (Magento/Shopify). Remote Worker (currently working from Miami Beach). Business Owner (netalico.com). Cat Lover (Cookie/Fender).

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