#UBEREATS
I like it. Just one problem.
Uber Eats, just like Uber, is convenient and usually cheaper than the alternative. The other plus side is that, unlike Just Eat or Hungry House, its good food, food your happy to pay for.
Unlike Macdonalds, when the food turns up it looks as good on your table as it does in the pictures.
The price is very reasonable bearing in mind the restaurant, the driver and Uber each have to each take a cut.
I was skeptical to use Uber a few years back after hearing the about the up raw from Taxi drivers throughout London, but it was quicker, cheaper and more convenient. So the first time using Uber Eats I was expecting to be pleased. The app told me that the food would take 10–23 mins, before ordering, once my payment had been taken the time shot straight up to 2 hours. It wasn’t a great first experience. Trying a second time a few days later, and the experience was back to that of my first Uber experience.
The food arrived 15 mins after ordering and was some pretty good food.
Uber had the business model sorted before launching Uber eats and were able to market straight to their already existing users through the Uber app and corresponding email addresses.
I understand that there are peak times and it is very hard for restaurants to deal with in house customers, drop ins and the potential 100’s of Uber Eats orders; but they need to sort out the time part. Its almost like they bait you into paying and then hit you with the harsh reality. If they can account for time and let you know a realistic ETA before ordering, then they will have won on a second market.
I should mention that just like Uber, Uber Eats only works well when in highly populated areas like the City.