Is it possible to be in charge without being in control?

Let’s face it, the position of a manager is often very difficult, is not it?

Although we have a lot more tools and technologies today than we did in the past, evolution has “stolen” us something vital, which we do not have: time.

Who among us has not been in a room with one or more people looking at you waiting for a decision?

How many of these decisions can contribute directly to the success, or not, of the business? And our decisions are made based on what?

While our decisions can impact business life, that’s fine. What if our decision, or our delay in taking one, can be decisive not for the life of a business, but for the life of a person, or a set of people?

The Johns Hopkins Hospital in the United States has thought of this and created what they themselves have described as: “a state-of-the-art centralized control center to help better manage the hospital and improve patient flow. It will provide real-time analytics and bring together departments that, although involved in the flow of patients, acted independently.

Even if we are impressed with the film and for a moment we may feel distanced from this reality, we must remember what I said at the beginning:
We have many more tools and technologies today than we did in the past.
You may even think that it is difficult to reach this level, but you must bear in mind that it is already possible to start today.

Areas involved with the business may even have their own independent systems, with their “intelligence” also independent. But business, like the human body, needs an intelligence that answers for the part, but also for the whole. And that’s where the problem may be.

To give vent to this, the emergence of business intelligence solutions that allow the creation of “intelligence hubs”.

They get data from different systems in different places and bring everything to the same panel, providing a vision of the whole and the best, how one thing influences the other.

Thus, without having to acquire new systems and without affecting its operation at all, it is already possible to begin to see the results.

Who knows, soon enough there will be so many of these panels that you can already create your own “control center”.

If you do not have key indicators at your fingertips, you better start now:

After all, in many cases who are in charge,are not in control.

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Luiz Vianna, CEO of Mult-Connect — Brazil
CEO Thoughts

Passionate about technology, people and dedicated to transform business and solving problems. Engineer postgraduated in marketing and CEO for more than 20 year.