The Best Way to Handle a Difficult Conversation At Work
It can make you a better friend too.
No one likes to have the hard talk.
It’s character-building on steroids, but uncomfortable nonetheless.
If you handle it right, it will make you the best leader in a company, and the best friend anyone could have.
Tell people what they need to hear, not what they want to hear.
Easier said than done, but once you do it, you’ll never go back to being a word-mincing mush mouth again.
It’s truth time. And it’s starting to feel good.
There are plenty of reasons to put off the hard talk or telling someone you care about that it’s time to face the music.
After all, it’s going to hurt them, and not many of us are standing in line to dole out painful retorts.
The thing is, when you reframe what you’re doing as giving someone the benefit of knowing the truth, rather than calling someone out, it might take the sting out for both parties.
Radical Candor by Kim Scott has become one of the most useful books in my career.
Kim tells a story about when she was a manager at Google, overseeing their AdWords division. She had to give a presentation, which…
