Choice Hacking
Published in

Choice Hacking

How to Use Behavioral Science to Create a Positive Emotional Experience for Customers

Photo by Joshua Rawson-Harris on Unsplash

“People spend money where and when they feel good.”

— Walt Disney

Whether you’re designing a single touchpoint or trying to shape an entire customer journey, you want to create an experience that persuades, influences, and inspires action.

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Jennifer Clinehens

Jennifer Clinehens

Behavior change strategist. Use science and psychology to improve design, CX, UX, marketing, habits — subscribe at https://campsite.bio/choicehacking