Choice Hacking
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Choice Hacking

The 6 essential parts of a successful journey map

A framework for getting started with customer journey mapping

Photo by UX Indonesia on Unsplash

If you’re like me, you do a lot of searching for example journey maps to get inspired. And like me, you’ve probably noticed there are a lot of different opinions on what should be included in a journey map. It can feel overwhelming, especially if you’re trying to learn how to…

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Jennifer Clinehens

Jennifer Clinehens

20K Followers

Behavior change strategist. Use science and psychology to improve design, CX, UX, marketing, habits — subscribe at https://campsite.bio/choicehacking