Chris MessinaThe guy who coined the term “conversational commerce” was wrong about conversational commerceBTW, I’m the guy that coined the termJun 19, 20183Jun 19, 20183
Chris MessinaChat Bots Aren’t a Fad. They’re a Revolution.Get used to talking to businesses like you talk to your friends.Sep 19, 201651Sep 19, 201651
Chris MessinaThe future of messaging bots and chat for businessPost-webinar thoughts and answers to attendee questionsMar 28, 20172Mar 28, 20172
Chris MessinaRecent interviews on bots and conversational productsMy latest thoughts on a still nascent space, full of opportunitiesJan 26, 20173Jan 26, 20173
Chris MessinaThoughts on the UX of BotsHow conversational services can win with adaptability and convenienceNov 21, 201612Nov 21, 201612
Chris MessinaSorry to burst your [chat] bubbleConversational commerce isn’t merely about texting bots 💬Apr 4, 201622Apr 4, 201622