Humans of Meraki — The Importance of Being Appreciated

Jeremy Holland
Cisco Meraki
Published in
2 min readFeb 8, 2023

For this series of Humans of Meraki, we honor Black History Month, celebrated in February, with insights shared by members from the Connected Black Professionals (CBP) employee resource organization (ERO). Hear from Louis Kelly, who discusses cultural pride and the importance of being seen and appreciated for who you are.

Louis Kelly, Support Operations Specialist, Chicago, IL

What led you to your career at Meraki?

As a result of the COVID-19 pandemic, I was let go from my previous job and was at a crossroads. Since many people transitioned to virtual work, they had to rely on video conferencing for communications. Technology was actively changing the world, and I wanted to be a part of it. It felt like the perfect moment to transition my career into tech.

My mom told me about National Able Network, a three-month boot camp for people who want to pursue a career in technology. I was accepted into the program, where I became a Cisco Certified Network Associate (CCNA). Since National Able Network is partnered with Meraki, I was able to land an apprenticeship with Meraki and experience the Meraki culture. It was such a positive experience, that I knew I wanted to work at Meraki in the future. A year later, I got an interview and was hired, and I’ve been here ever since.

How would you describe the Meraki culture?

Meraki has a unique culture; one that is welcoming and inclusive of everyone. Each person on my team welcomed me with open arms and made me feel comfortable. I don’t have to put up a facade or act a certain way to feel accepted; l can show up as myself.

How has the Connected Black Professionals (CBP) ERO been a source of community and support for you?

As a member of Connected Black Professionals, I’ve received support and validation that it’s okay to be my authentic self. It’s great to have the opportunity to interact and build community with people who look like me. CBP hosts many events, like professional networking opportunities, happy hour, and team bonding activities.

There was one experience in particular that really stood out to me. Denise Thomas, VP of Operations and COO at Cisco Meraki, took members of the CBP Chicago chapter out to dinner. To me, this gesture communicated the message, “we see you and we appreciate you.”

What does Black History Month (BHM) mean to you?

Black History Month is an opportunity to celebrate and honor the talent, achievements, and culture of Black people and their impact and influence on the world. It’s also an opportunity to appreciate the beauty, uniqueness, and vibrancy of Black culture. It’s intangible — something you have to feel, be a part of, and bear witness to.

--

--