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CITIZEN Blog

How Citizen Protect Helps Locate Missing Pets

Citizen Protect helps owners report their missing pets on our national platform. Whether you are looking for your dog, cat, rabbit, or even a bird, Citizen Protect Agents can create a public incident and notify thousands of other Citizen users in your community to help in the search.

Press the Blue Shield to connect with an agent who will walk you through the below process:

After verifying that the pet went missing in the past 7 days, our team will work with the owner to gather additional details.

Here are some examples of questions our team will ask:

  1. What’s the animal’s name?
  2. When and where were they last seen?
  3. What do they look like?
  4. Are they microchipped?

Citizen Protect Agents will include all relevant details about a missing pet in a public incident on the Citizen app, including uploading photos provided by the owner. Our team will also follow up within 48 hours to check-in on the family and update the incident with any new information.

We hope this helps our subscribers and the community understand how Citizen Protect can serve you and your furry friends in your time of need.

If you’re interested in trying Citizen Protect, you can start a free trial here.

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