Magic Moment: Grandmother Safely Found by Citizen User

Citizen is proud of the impact our platform has every single day, from offering you real time safety alerts to helping find and reunite missing people.

Our Protect Agents are equipped to help Citizen users in a variety of stressful or uncertain situations, including vetting, verifying and sending out location notifications on missing people to nearby Citizen users.

Last month, a Citizen Protect subscriber in San Francisco reached out to ask for help finding their missing grandmother. Our team was able to verify the missing grandmother’s information through the family and created a missing person alert sent to Citizen users in the area.

Within an hour, a Citizen user posted a comment, sharing details about where the woman was and this information helped the family find her safely. Our Protect agent remained engaged throughout and confirmed that the missing grandmother was reunited with her family.

Our team is always inspired to see the Citizen community coming together to support each other in a time of need. If you are ever searching for a loved one, you can use Citizen Protect to ask your local community for help.

For more on how to start using Citizen Protect, see details here.