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CITIZEN Blog

Magic Moment: Reuniting an L.A. Citizen User With their Dog

Citizen regularly helps locate missing people and pets all across the country. Today, we’re happy to share one such Mission Moment of how a Citizen Protect Agent, Shaun, helped a subscriber in L.A. find their dog in record time.

Late in the evening, just a few weeks ago, one of our Protect agents, answered a call from a subscriber reporting their dog, Togo, had been missing for a few hours. Working with the user, Shaun created an incident within the Citizen App with Togo’s photo, and alerted a nearby network of 1,500 Citizen users.

Within seconds, comments began pouring in as several users had seen the dog at a nearby park in Los Angeles. The Protect agent shared this info with the owner and then live monitored with the subscriber as they drove to the park where the dog had been seen. Thankfully the dog had stayed put and was located at the nearby park!

With the use of a nearby alert, our Protect agent teams and the Citizen community helped find Togo in less than 15 mins. The pet owner was thrilled and shared a heartfelt thank you to all for helping reunite her with her dog.

If you’re interested in trying Citizen Protect, you can start a 30-day free trial here.

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