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CITIZEN Blog

Mission Moment: Chicago Residents Use Citizen to Inform their Community

Citizen Protect Agents frequently receive user-submitted reports of gunshots, which are immediately escalated to local police departments. Citizen Protect Agents will relay all pertinent information, including exact location, estimated number of gunshots, and any descriptions of involved parties. Following this, agents create public incidents on the platform to keep nearby Citizen users safe and informed.

A prime example of this occurred last week in Chicago, where residents often turn to Citizen Protect when emergencies arise. On August 10th, Citizen Protect Agent Christopher received a direct message from a subscriber reporting that approximately six gunshots had been fired. Our agent began our escalation protocol to inform 911 and send first responders to the scene. He was able to confirm the necessary details and created a public incident, notifying over 40,000 Chicago residents.

This Citizen Protect subscriber wanted to ensure that their community knew about the shooting, and that is exactly what our Citizen Protect Agent could, and did, accomplish. Our agents communicate with members of the community and law enforcement in real time to guarantee we are keeping Chicago users safe and providing the most accurate information possible.

If you’re interested in trying Citizen Protect, you can start a 30-day free trial here.

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