Mission Moment: Seattle Citizen User Helps Promote Community Safety

Citizen is a resource often used by subscribers to notify their community about a dangerous situation. Whether or not they find themselves in imminent danger, they see Citizen and Citizen Agents as a way to spread awareness to their nearby Citizen network.

Recently, a subscriber called a Citizen Agent after being threatened by a man armed with a pickaxe. Citizen Agent Christopher answered the call and gathered information from the subscriber. In addition to providing the initial incident details, the subscriber stated that the man had tried to smash their car windows with the weapon, but that they had been able to drive away unharmed.

The subscriber shared with Agent Christopher, “I just thought I should alert this app because I wasn’t sure what to do.” After determining that the subscriber was safe, Agent Christopher escalated the call to 911 and created an incident, informing nearby Citizen users in the Seattle area of the potential danger.

This incident is a common example of how Citizen subscribers think of us first when they don’t feel safe and want to alert their community. Especially when subscribers don’t know exactly what the right course of action is, Citizen Agents are there to guide them through dangerous situations, and ensure both the subscriber and their community are safe and informed.

If you’re interested in connecting with a Citizen Agent, you can start a free trial here.