New York Born Personal Safety App Expands further in NYC Metro Area

We are thrilled to announce that we‘ve begun expanding Citizen’s service area into the greater New York City Metro area. This expansion launch includes coverage of four New York State counties surrounding New York City: Rockland, Westchester, Nassau (sharing fire and UGC incidents to begin), and Suffolk.

Due to this effort, millions of additional New Yorkers across the state will have access to Citizen’s free safety notification service, which delivers real time alerts, live video from the scene of incidents, and more. These services are offered through the app, in addition to Citizen’s Premium service, which connects subscribers with live safety agents, available to them 24/7. Subscribers can access a fully personalized and innovative suite of safety resources through these highly trained agents. Users can connect to agents, who are able to assess and address subscribers’ safety needs– from live monitoring to dispatching first-responders, by text, voice or video, with an average response time of under 10 seconds.

“After successfully launching in the Los Angeles Metro Area, we’re excited to expand our footprint outside our largest service area, New York City” said Citizen Founder & CEO Andrew Frame. “One in eight New Yorkers use Citizen and widening our reach will ensure we keep more nearby communities safe.”

In order to provide local real time safety alerts, Citizen has placed custom-built receivers across these four New York counties. These receivers process police, fire and EMS transmissions, which are then interpreted by our expert team of analysts and sent to users as safety notifications based on their location.

Citizen, which was born in New York City, has a special relationship with the citizens of the greater New York Metro Area and is proud to be able to further serve New Yorkers.

Citizen reports on approximately 6,000 incidents per day across 60 cities in the United States and serves over 10 million users who have downloaded the app.

If you’re interested in learning more, download the app here.