CITIZEN Blog
Published in

CITIZEN Blog

Protect Mission Moment: Man Lost in Recreational Park

Have you ever found yourself lost in an unfamiliar place? At the very least it’s uncomfortable and disorientating and can also be startling. It’s challenging to know what to do. Having a Citizen Protect Agent available to assist you navigate through this situation and more is just one way our subscription service offers safety and peace of mind.

Just last week our Protect Agent, Joseph, helped one subscriber receive fast and accurate guidance while on a walk at night. This particular subscriber had gotten lost in a Staten Island park late at night when he connected on video with Protect. “I’m lost in the woods,” he stated before flipping his camera to show his surroundings. In the distance, the agent spotted what appeared to be a house; he used images from the subscriber’s live video with mapping tools to provide the subscriber with step-by-step instructions on how to leave the wooded area. “If you put that house on the left side of your body and walk northeast, that’ll take you back,” the agent advised.

During his walk back, the subscriber shared he was starting to feel dizzy and unwell. As the situation evolved, our agent determined that it was best to send EMS to the subscriber’s location. Later, after first responders made contact with the subscriber, Joseph followed up to check on the subscriber’s safety. We’re grateful the subscriber used Protect when they needed it most and thrilled we have the opportunity to help our Citizen community each and every day.

If you’re interested in trying Citizen Protect, you can start a 30-day free trial here.

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Citizen

Citizen

Making your world a safer place.