Beware of cold callers offering to carry out repairs to damaged properties
When we have bad weather, we often think about the damage to our property — it’s a natural thought.
Unfortunately, with bad weather, we often see an increase in con merchants and rogue traders.
Rogue traders and con merchants can pose as anyone; flood recovery services, tree chopping, garden clearance, guttering, driveway cleaning and roof cleaning.
Anyone that has fallen victim to con merchants and rogue traders will know that they offer sub-standard or non-existent goods and services which are often unnecessary and at grossly inflated prices.
We are advising local residents to take a few simple steps to protect themselves:
- Do not feel pressured into making a decision on your doorstep, take your time.
- Always ask for proof of identity and ask for references. Take it from the person and read it carefully before deciding what to do.
- Never pay for work in full before it is completed. Always agree on a final price in writing and get an invoice and receipt as proof of payment.
- Do not accept any offer to drive you to the bank to withdraw money or give them your bank details.
- If you need to get work done to your home, get several written quotes from trustworthy or recommended firms and then decide who is right for you.
Any work on a property should be completed by a trader who will be happy to show you their credentials and agree on a fixed price before any work is carried out.
Some Trading Standards operate a Buy with Confidence scheme, where
members have been vetted and approved in their business practices, to allow
them onto the scheme.
If you are concerned, or just want some peace of mind; the Citizens Advice Consumer Service can help, call them on 03454 04 05 06 or the Police on 101 about any suspicious people, activity or vehicles, however insignificant it may seem.
Other ways you can help the local community are:
- Keeping an eye on people calling in the area or acting suspiciously.
- Calling on vulnerable people regularly.
- Look out for vehicles without business details doing general gardening/driveway or building work.