How to Manage Mobility Vendors

Dockless bike and scooter companies have been showing up on city streets across the country, forcing cities to reactively adapt to how streets and sidewalks are being used. We built Stae for exactly these kinds of data friction points—where the public and private need to connect and collaborate. Data is essential for cities to proactively manage these new services. We think the approach cities take with dockless vendors now can ensure a right to transit data on public terms and shape how future mobility programs can become collaboratively integrated into the urban fabric—not forced upon them.

Here are a few ways that we’ve been partnering with cities to help them measure impact, ensure safety and accessibility, and use data-driven insights to anticipate future planning:

View of public Shared Vehicles in Austin via the GBFS open data standard:

1. Evaluate Equity & Ridership

City managers can evaluate the availability, distribution, and use of vehicles by geographic zones and demographics such as race and income. Cities can create their own custom boundaries or drag and drop their own GeoJSONs, do spatial analysis, and set up alerts.

Core Features: Customizable Distribution and Rebalancing Dashboard, Automated Alerts for rebalancing violations, Time Stamping and Alerts to city staff, Shared Data Standards to facilitate research partnerships with universities.

Cities can draw geographic boundaries and set up alerts for things like number of vehicles, operator name, and battery level:

2. Enforce Parking & Distribution

City program managers can monitor newly-permitted dockless shared vehicle programs, using real-time data sharing and digital regulation to monitor complaints and ensure vendor compliance with permit regulations.

Core Features: Digitize Program Requirements (e.g. service boundaries, fleet size monitoring, distribution zones, parking restrictions, hours of operation), Digital Permitting and Fee Payment, Automated Non-Compliance Alerts for cities and vendors, Complaint Dashboard.

Snapshot of the open data dashboard for Austin, where you can select and filter any type of open data to map, create an API feed for, and export for analysis:

3. Inform Design & Infrastructure

We’re helping people who plan mobility and streets—from urban planners to traffic engineers—to make data-driven infrastructure and design decisions.

Core Features: Real-Time Data displaying key insights per intersection and roadway, Transit Mapping Functionality (ESRI and ArcGIS integration), Heatmaps showing frequent transit routes, trip origins, and interactions with other transit modes.

Interested in partnering with us to pilot solutions for managing dockless data? Reach out and learn more about how Stae can help you manage your micro mobility program.

City as a Service

A community for civic-data wranglers, developers, and…

City as a Service

A community for civic-data wranglers, developers, and innovators: @staehere

Adriana Valdez Young

Written by

Urbanist, mixed methods researcher, mother, faculty at SVA and Parsons School of Design

City as a Service

A community for civic-data wranglers, developers, and innovators: @staehere