What HealthCare.Gov Can Teach Us About Urban Design

Jake Levitas
Dec 5, 2014 · 9 min read

Government policies should empower citizens to deliver civic value.

Capability, Desire, Agency

Government can give citizens agency by reforming and reimagining the permitting process.

Awareness, Understanding, Capacity

Permits are the keys to the city.

Proactive, Simple, Streamlined

Doing it Right




Civic Innovation

New ideas for improving cities and city governments, including physical infrastructure, technological resources, and public services.

    Jake Levitas

    Written by

    Creating cities where all people thrive. MPA/MCRP Candidate 2020, UNC. Co-Founder, Our City.

    Civic Innovation

    New ideas for improving cities and city governments, including physical infrastructure, technological resources, and public services.