The CTDC Toolkit | Engaging Low Income Residents
Tools for authentically and effectively engaging low-income residents in all stages of a project.
The Civic Tech and Data Collaborative Toolkit — compiled by Living Cities, the National Neighborhood Indicators Partnership and Code for America — is a collection of resources and tools for anyone interested in unleashing the power of local data and civic technology in their community. We’ve divided the tools into five categories: Ingredients of a civic tech collaborative, engaging low income residents, mobilizing collective action, and resourcing collaboratives, and sustaining the gain.
Accelerate Public Engagement: A Roadmap for Local Government
Engagement Lab, Living Cities, 2016
https://engage.livingcities.org/
The Public Engagement Roadmap is a suite of creative resources aimed at supporting all stages of planning public engagement for nonprofits and governments at local, state, and national levels. Designed and created by the Engagement Lab in partnership with Living Cities and with support from the Citi Foundation, the Roadmap provides an actionable, step-by-step breakdown for creative and effective public engagement. Emphasizing the model of co-production, where residents collaborate at all stages of decision-making on public issues, the Roadmap can help you balance digital and in-person strategies for navigating the ever-shifting landscape of engagement in the 21st century.
CUTGroup Book
Daniel X. O’Neil, Smart Chicago Collaborative, 2014
http://www.cutgroupbook.org/
The CUTGroup book is an extensive how-to on the Civic User Testing Group — a team of regular Chicago residents who get paid to test civic apps. This book describes how the CUTGroup combines UX (or user experience) testing, community engagement, and digital skills in one civic tech system. It describes the elements you need to create a successful CUTGroup in your city: hardware and software, methods for tester and developer recruitment, test design, location scouting, and results analysis. The book also includes detailed budgets, exact website configurations, complete text of recruitment emails, and the raw results of every test the CUTGroup has conducted.
Data Walks: An Innovative Way to Share Data with Communities
Brittany Murray, Elsa Falkenburger, Priya Saxena; Urban Institute, 2015
https://www.urban.org/research/publication/data-walks-innovative-way-share-data-communities
This guidebook describes how you can use a Data Walk to effectively share data and research findings with stakeholders. In addition to sharing key findings with residents and program participants, a Data Walk can help you: ensure a more robust analysis and understanding of the data; inform better programming and policies to address both the strengths and needs of a particular community or population; and inspire individual and collective action among community agents.
Participatory Asset Mapping
Janice C. Burns, Dagmar Pudrzynska Paul; and Silvia R. Paz; Advancement Project- Healthy City Community Research Lab, 2012
http://www.communityscience.com/knowledge4equity/AssetMappingToolkit.pdf
Community-based organizations can use the concepts, methods, and tools provided in this toolkit to host an event or activity that gathers knowledge and experiences from community members about local assets. This toolkit can also be used to help you plan and facilitate a workshop on how to implement an asset mapping event in your organization or community, and as a guide for conducting research within the Community Based Participatory Action Research (CBPAR) framework.
DiscoTech (Discovering Technology) Events
Diana J Nucera & Nina Bianchi; Detroit Digital Justice Coalition, 2012
https://www.alliedmedia.org/files/ddjc_zine_4.pdf
A DiscoTech is a space where community members can discover technology together, learn at their own pace, and learn from people who are accessible and understand the context of their neighborhoods. In this Zine, the Detroit Digital Justice Coalition features articles and thoughts from organizers, organizing tools, and DiscoTech station modules. This edition provides a glimpse into the event structure and processes used in Detroit and Washington, DC, which are flexible to meet the unique needs of different communities. By organizing a DiscoTech, you can put digital justice into practice.
Explore the rest of the CTDC Toolkit:
