Civity
Published in

Civity

A Crisis of Conscience In The Era of Digitally Driven Quality Improvement

What steaks and health service delivery have in common

At the moment there seems to be an insatiable appetite to harness KPIs for quality & safety purposes in healthcare — in Victoria at least — to such an extent that it seems the only way is up.

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Michelle Middleton

Michelle Middleton

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Health manager. I write mostly about business analysis, dentistry, wellness, healthcare, and economics. Pug & Frenchie mum. 🐶