The Paradox of Progress: The Divisive Stance on AI in the Biopharma Industry

Boris (Bruce) Kriger
CLINICAL RESEARCH NEWS
7 min readApr 24, 2024

In the dynamic world of biopharmaceutical research, the efficiency with which scientists manage their daily tasks can significantly influence their overall productivity. The introduction of GPT-4, an advanced AI model by OpenAI, has become a transformative tool for those who adopt it. Let’s visualize how a day unfolds for a biopharmaceutical scientist with and without the assistance of GPT-4.

Starting the day, a scientist using GPT-4 might engage the AI to swiftly parse through the latest research papers. Within minutes, GPT-4 provides summarized insights and highlights critical data points relevant to their ongoing projects. This rapid assimilation of new information accelerates their readiness for the day’s tasks, shifting focus promptly to experimental design and data analysis.

Meanwhile, a scientist not utilizing GPT-4 starts their morning sifting through numerous articles manually. The time-consuming process of reading, noting key findings and synthesizing information eats into the hours that could have been spent on direct research activities. As a result, the non-GPT-4 user moves slower into the practical phases of their work, often still processing literature while their counterpart is already deep into experimentation.

As the day progresses, the GPT-4 user leverages the AI for more than just a literature review. They input experimental data, asking GPT-4 to help identify patterns or anomalies and suggest modifications to their experimental setup based on the latest scientific findings. This interactive feedback loop enables quick adjustments and more informed decision-making, streamlining the research process significantly.

On the other side, the scientist without GPT-4 relies on traditional methods for data analysis and experimental adjustments. This might involve manual calculations, cross-referencing results with published data, and slowly iterating on experimental protocols. Without the AI’s rapid analytical capabilities, each step takes longer, potentially leading to delays in achieving meaningful results.

By the end of the day, the GPT-4 empowered scientist has efficiently navigated through research, data analysis, and experimental tweaks, possibly even setting up for the next set of experiments. In contrast, the scientist without GPT-4 might still be finalizing analyses or preparing adjustments for the next day, having spent a substantial part of their day on tasks that GPT-4 could have expedited.

This comparative illustration not only highlights the time saved but also the increased bandwidth for creative and strategic thinking when routine tasks are assisted by AI. For biopharmaceutical scientists, integrating tools like GPT-4 can mean not just keeping pace with scientific advancements but staying ahead of them, turning every day into an opportunity for breakthroughs.

The recent survey by ZoomRx, which reviewed the attitudes and policies of over 200 life sciences professionals, reveals a complex landscape of acceptance and rejection. While AI is hailed as a frontier for innovation, it also emerges as a battleground of security and ethical concerns.

The survey underscores a significant divide: while about half of the industry bans ChatGPT, many professionals continue to integrate it into their daily routines. Astonishingly, 65% of the top 20 big pharma companies have restricted the use of this tool among their employees, driven largely by fears of sensitive data leaks that could benefit competitors. This decision stems from incidents like last year’s bug in ChatGPT that compromised user privacy, revealing the potential for inadvertently sharing proprietary information. This scenario is not just hypothetical but a real risk if sensitive dialogues or data are input into the system, possibly ending up in a training dataset that could be accessed externally.

However, the industry’s response isn’t uniform. The survey also found that fewer than 60% of these companies have provided their employees with guidelines on how to use ChatGPT safely. This lack of guidance suggests a reactionary stance rather than a proactive strategy, potentially leaving employees in the dark about best practices and safe usage of AI technologies.

The polarization does not stop at the corporate policy level. Many life sciences professionals continue to find value in ChatGPT, with more than half using it several times a month, and a significant portion turning to it multiple times a week. This indicates a strong belief in the utility of AI to facilitate their work, despite the overarching security concerns.

This dichotomy raises crucial questions about the balance between innovation and security. Andrew Yukawa of ZoomRx points out the essential trade-off: the speculative benefits of AI against the empirical risks it brings. For many companies, particularly the giants in the field, the fear of data mishaps currently overshadows the potential advantages of AI integration.

The situation calls for a balanced approach, where the benefits of AI can be harnessed without compromising sensitive information. More comprehensive training and clear guidelines could bridge this gap, fostering a more informed use of AI tools that respects both the potential and the pitfalls.

As the biopharma industry continues to grapple with these challenges, the path forward seems to require not just caution but also a deeper engagement with the possibilities that AI technologies offer. Only through careful consideration and strategic planning can the industry navigate the complex interplay of innovation and security in the age of artificial intelligence.

bring up an interesting point about the enforceability of bans on tools like ChatGPT. Indeed, it’s challenging to monitor and definitively determine whether an individual has used a specific AI tool, especially in environments where data security and privacy are paramount. This aspect adds another layer of complexity to the issue.

Enforcing such bans relies heavily on trust and the integrity of employees, which isn’t always foolproof. It’s similar to software piracy or using unauthorized software tools in a corporate setting; companies can set policies and install monitoring software, but these measures aren’t always effective at preventing all unauthorized use.

Moreover, even if a company bans the use of ChatGPT, employees might still access the tool on personal devices or through other means not easily traceable by their employer. This scenario highlights a potential gap between policy and practice, where the practicality of enforcing such a ban becomes quite murky.

In response, companies might consider focusing on the root of the concern — data security. This could involve more robust training about data privacy, investing in secure internal tools that offer similar functionalities as ChatGPT, or creating secure, controlled environments where AI tools can be used without risking data exposure.

The conversation around these AI tools is not just about banning or allowing them but finding intelligent, practical ways to integrate their capabilities safely and ethically into professional environments. This approach might be more productive than outright bans, which as you noted, can be circumvented and are hard to enforce strictly.

Training and education on the proper use of AI tools like ChatGPT can empower employees, enhance productivity, and mitigate risks associated with data security. By understanding both the capabilities and the limitations of such technologies, employees can use them more effectively and responsibly.

Implementing training courses would also allow companies to set clear guidelines on what constitutes safe and approved usage, reducing the likelihood of accidental data breaches. This can be especially critical in sectors like biopharma, where the mishandling of sensitive information can have severe consequences.

Moreover, such training can help employees integrate AI tools into their workflows in ways that genuinely enhance their work without replacing the critical thinking and decision-making processes that are essential in high-stakes industries. For instance, ChatGPT can assist with data analysis, generating reports, or even drafting emails, which can save time and allow professionals to focus more on complex tasks that require human expertise.

This kind of integration acknowledges the value of AI as a supplementary tool rather than a replacement, fostering an environment where technology and human skill work in tandem. By taking this route, companies not only protect their operational integrity but also position themselves as forward-thinking and innovative, which can be a significant draw for talent in competitive fields.

A key insight into the nature of machine learning models like GPT-4 — these models are dynamic, continuously updated, and refined based on new data, feedback, and advancements in AI research. This evolving nature can be both a strength and a challenge, especially in professional settings where consistency and predictability are often prized.

The fact that GPT-4 and similar AI tools are not static means that users need to be adaptable, and capable of working with a tool that may behave slightly differently over time as it learns and improves. This continual evolution can lead to improvements in accuracy, efficiency, and responsiveness, but it also requires users to stay informed and possibly adapt their methods of interaction with the AI.

For businesses, this underscores the importance of ongoing training and education about AI tools. As the capabilities of these tools expand or change, so too should the strategies that employees use to engage with them. It’s not just about training once and moving on; it’s about creating a culture of continuous learning and adaptation.

Moreover, this dynamic nature of AI models can be a compelling argument for developing in-house expertise in AI and machine learning. By having knowledgeable staff who can understand and monitor these changes, companies can better leverage AI technologies to their advantage while mitigating potential risks associated with their evolution.

In this context, companies could benefit from viewing AI tools as partners in a journey of growth and learning, rather than static tools with fixed abilities. This approach can help maximize the benefits of AI while fostering a resilient and adaptive organizational culture.

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Boris (Bruce) Kriger
CLINICAL RESEARCH NEWS

Prolific writer, philosopher, entrepreneur, and philanthropist. Founder and director of a number of companies. https://boriskriger.com/